Walthers-Riv FEF-3 Update

[Anonymous]

Unofficially until I can talk to Walthers on Monday a dealer who advertises big
in MR reported that new warranty considerations have been worked out between themselves & Walthers.

If that's reliable, then how about the rest of the global dealers that buy thru Walthers?

One would think since Walthers was the official riv distributor, perhaps that courtesy would be extended to the network.

Wonders of the internet. WOW!

[Anonymous]

Trainworld has told me that they will exchange failed FEFs providing they have them in stock.

Firsthobby has told me that during the first year if there is a failure and they too have them in stock
they will exchange.

[AggroJones]

Whats up with all this? Have you heard of them having problems or somthing? Should I be worried?

[Anonymous]

It's a new loco. Not unusual to have a few bugs so what's our recourse? Walthers said"Call Rivarossi" Good God, that's an international call. Lets find out up front and nail down the proper procedure.

Here's the old Rivarossi Modelexpo Warranty. "For one year model expo will replace all defective parts free of charge but without labor. Send defective parts to modelexpo for replacement"

I flunked Modelrailroading 101. I could never take apart the Northern, Challenger or Mallet. All
of them failed within 30 days and I got my money back.

I might add, I bot two Mantuas and received a nice letter from their President who stated
"Lifetime Warranty" Three months later, no more Mantua trains.

Burnt by steam too many times .