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Hobby Shops seem to be fading away

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  • Member since
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  • From: THE FAR, FAR REACHES OF THE WILD, WILD WEST!
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Posted by R. T. POTEET on Thursday, October 9, 2008 2:42 PM

I'm far from being an economic genius but I think that one of our problems in this day-and-age is our expectations and fears for our future; this screams at us daily in our current banking crisis and in the heat of this "political campaign." The banks ain't loaning money and the keywords with the politicians are "security" and "guarantee". People want the "security" and "guarantee" of a well-paying, secure job one bereft of "risk". Their are risk-takers out there but the majority of people, I venture, want the "security" and "guarantee" well-paying and risk-free employment. A sizable number of the posts here on the forum dealing with hobby-shop-closings attribute that shop closing to the retiring owner being unable to sell his business.

A substantial percentage of current hobby shop owners opened a new or bought an existing shop using borrowed funds; a great many used the loan guarantees of their veteran's benefits or qualified for a small business loans. Few, I would venture; did it with money from savings. My favorite local got started using funds from an already successful (small) business. This (hobby) business took a number of years before it became perpetuating; the hobby shop was bought by one of his sons and--assuming that his maintenance of inventory is an accurate indication--is doing well. I do not know whether it is maintaining itself with saved funds or whether it is maintaining itself with a line-or-credit from a banking institution but there was something on one of the local television stations earlier this week stating that one of our local banks has either suspended or severely curtailed lines-of-credit to small businesses.

My grandpappy was not a notably successful farmer but he did eke a hardscrabble existance from it; his two sons, however, never saw any return from his endeavors except hard work and a shakey future and elected to go other places for their future. "Security" was a strong motivating factor in this decision--the "security" of a regular paycheck; the "security" of health insurance; the "security" of whatever. My grandpappy would have said that "if you can be fired you ain't got any security!" Despite the anxieties of their future most entrepreneurs wouldn't change their forte in life; they'll endure those anxieties with the possibilities of future prosperity. Like so many others my grandpappy drew a paycheck from the WPA during the '30s but as soon he could he lay his shovel aside and grabbed his plow handles. To the best of my knowledge no one ever fired my grandpappy!

I will venture a prognostication at this moment; as hard-pressed as mortar-and-brick retailers might be the ones with real problems in the current "economic crisis" are going to be the internet retailers. Most of these people's business address and inventory can be found on three shelves in the corner of their garage; few of these internet retailers maintain a full-time business and most do not do a volume of business to sustain life-and-limb. Some, admittedly, do maintain an inventory of frequently ordered items but in almost every topic dealing with internet retailers the number of positive responents is balanced by an equal number of negative respondents. There was a post awhile back where one of the respondents said that he no longer did business with a particular internet retailer because, dispite the fact that this firm's prices were incredibly low, all he ever received from them in a timely manner was back-order slips and charges to his credit card; this guy had been waiting ten weeks, I believe, for something or another and could not cancel the order because the internet retailer had already placed his order with his supplier. If these guys' distributors--or their banks--buy the proverbial farm they are going to buy the farm also; I am going to predict that there are going to be a number of these internet retailers out of business in short order.  

    

From the far, far reaches of the wild, wild west I am: rtpoteet

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Posted by SilverSpike on Thursday, October 9, 2008 2:19 PM

Guess it depends on the area or region

Here in the Raleigh / Durham/ Chapel Hill and Triad areas of North Carolina we have 4 train shops that I know of that sell mostly model train related stuff. Then there are the crafts shops too in addition the hobby shops like Michaels and A.C. Moore, etc...

Now in the New Orleans area since post Katrina (where we lived until then) I know of three shops that still sell model trains, but they are actually in Jefferson Parish in the cities of Metairie and Kenner, which are just outside of New Orleans proper.

 

Ryan Boudreaux
The Piedmont Division
Modeling The Southern Railway, Norfolk & Western & Norfolk Southern in HO during the merger era
Cajun Chef Ryan

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Posted by Autobus Prime on Thursday, October 9, 2008 2:03 PM
Folks:

Most of the model shops I have known that closed down did so for one of two reasons:

1. They were crummy or poorly run.

2. The owner retired or was running it in his spare time and ran out of spare time.

Reason number 2 shut down what was shaping up to be the best shop around here, because the owner's wife's health declined, and he didn't want to be away. I can't argue with that.

I think it's less a problem that the Internet retailers compete directly for customers (a lot of LHS's have an online store anyhow), but that the young folks are more Internet-attuned and tend to open an online store rather than a brick & mortar one, when they feel the semi-masochistic urge to go into business. Therefore, as the old folks retire, they're not being replaced as quickly.
 Currently president of: a slowly upgrading trainset fleet o'doom.
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Posted by shayfan84325 on Thursday, October 9, 2008 12:44 PM

In my opinion, hobby shops should focus on service as much as sales, and I don't mean just being friendly and helpful.  I mean offering services you don't get elsewhere, like these:

  • Get an Alps printer and print custom decals - customers design them and bring their computer files, and the hobby shop prints them.  While the decals are drying, the customer is bound to find other stuff they need/want.  This service requires a small investment and I think it's guaranteed to increase traffic in the store.  It could also be a really cool on-line/mail order business.
  • The machines that they use to cut out laser-cut kits cost about $10,000.  Imagine customers designing their own scratch built buildings, putting them on a portable drive and bringing them to the hobby store to buy material and have it cut out on their laser machine.  This is another mail order possibility, and it would be popular with model airplane and dollhouse enthusiasts, too.
  • How about a decoder installation service?  Free if you buy the loco in the shop, $30 including the decoder if you bring in the loco.  Offer it as a while you wait service with the choice to come back later to pick up the loco.
  • If they are out of stock, a hobby store should order the item and have it shipped directly to the customer's home - postage paid.  Sure, you lose a little profit on the item to pay the postage, but that customer will return.
  • My local hobby store is often out of the item I need.  They are so poor at maintaining stock that I rarely go there.  APICS is the system of inventory control that the big-box stores use (have you noticed that they are rarely out of stock?).  APICS works for small businesses, too.  It isn't cheap and there is a lot to learn, but it can make a huge difference in terms of having the items on hand when customers ask for them.

I know this thread is about shops that close because the owner is retiring and can't find a buyer for the business.  If the businesses were better, there would be buyers.  I really think that hobby shops will fade away if they don't start looking for opportunities to do the things their internet competition cannot offer.

Phil,
I'm not a rocket scientist; they are my students.

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Posted by IRONROOSTER on Thursday, October 9, 2008 11:57 AM

Retail is changing.  With the Internet and Big Box stores, shopping has changed.  Sure I like the hobby shops, but the nearby one doesn't carry much in trains - and what he does have is mostly Lionel at list.  Two others have closed in the last couple of years.  So I shop at shows or on the Internet - it's cheaper and the selection is better.

But I do enjoy a well stocked hobby shop when I can find one while traveling.

Enjoy

Paul 

If you're having fun, you're doing it the right way.
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Posted by ndbprr on Thursday, October 9, 2008 11:53 AM
Running a hobby shop may well be the most difficult small business to run.  In addition to what lines to stock you have to consider how many of each name railroad to purchase. Guess wrong and you could have sold more or have capital tied up in inventory that isn't going anywhere.  Add to that a "well stocked" hobby shop may have an inventory in excess of $250,000 and the limited edition runs that ought to be outlawed make it difficult to plan.  Now add fickle consumers who clammor for oddball items and then don't want them when they finally see them or check it out at the hobby shop and then shop the internet for price.  It's no wonder some of the owners are crabby individuals.  Now add in what an experienced modeler really nees from a hobby shop.  it isn't advice as he or she should know most of what they need after a few years.  Its the same with the magazines.  How many starter railroad articles can you read before you know every step?  So why do you need the magazine.  Well reviews of eauipment for one and scenery ideas for the second.  Now that the free publications like the Keystone Modeler are available that cover  the equipment I would be most likley to purchase and the asnwer is I don;t need the magazine either.  I've had three shops close and don't have the time to travel further for supplies.  I have also reached close to the saturation point on rolling stock and engines.  Mail order serves me well at this point and probably will for the rest of the time I will be in the hobby.  the one exception is a local internet business that is less than one mile from my home. When I called them they don't want walk ins and I would have to have my orders sent by mail.  I don't deal with them. here they could have probably get a hundred dollars a month if they let me order over the internet and pick up at the store but it can't be done.
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Posted by richg1998 on Thursday, October 9, 2008 11:47 AM

Stuff happens and sometimes there is nothing you can do about it. Adapt.

Rich

If you ever fall over in public, pick yourself up and say “sorry it’s been a while since I inhabited a body.” And just walk away.

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Posted by cacole on Thursday, October 9, 2008 11:08 AM

When I first moved to Arizona in 1983, there were 10 or so hobby shops in Tucson.  Now there is only one.  Owners retired and no one stepped in to take over, some went bankrupt or were evicted from the buildings they were in and couldn't afford another location, and on-line sales definitely had an effect on them.  The owner's attitude put a couple of them out of business.

The one that is still in business is in an Ace Hardware store.  They offer discounts that make them competitive with the Internet dealers, or they would probably have also folded by now.  They're 80 miles from me and are the closest even at that distance, but having an opportunity to see the item up close and personal instead of relying on a manufacturer's glowing description sometimes makes the trip worth while.

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Hobby Shops seem to be fading away
Posted by gyurick on Thursday, October 9, 2008 10:32 AM

Since I moved to South Jersey a little over a year ago, the only local (read, less than an hour away) hobby shop has closed because the owner retired and he could find no one interested in taking over the business.

Now I'm driving over an hour (one way) to a well-stocked shop with a very knowledgeable owner who is also considering retiring.

I know I can mail order almost anything, but there is something very special, comfortable and helpful about being able to hold and examine a potential purchase...even talk about it with the shop owner, before taking the plunge.

What's happening to our hobby shops. Anyone out there want to open one in South Jersey, near the shore? I'd be a regular customer and so would a number of other guys as well as a club in the area.

No matter where you go, that's where you are.

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