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 Eric: Since I'm not a bells and whistles type I'm not wildly impressed with the email makeover. The younger 'readers' likely will find it pleasing. I would comment that the frames are not wide enough to fill the page. That should be easy enough to fix. Also I'd like to see all the hotlinks the same color and type face throughout, perhaps with a distinctive icon of their own. Another thing, the popup ads are annoying. Once per visit is OK but they seem 'unwilling' to take no for an answer. I like the that the new product section has more graphics and I specially like having the manufacturers websites hotlinked. Well done on that feature. The pages seem to load well enough over my 56k dialup modem. The worst aspect: the video files will not load, nor will the PDF files. I continue to get a disconnect message from the sender side of the pipe. I wrote about this some time ago to the site manager and have gotten no response. Thus, I presume, no human on your end cares to look in to the matter. I do not have this problem with any other websites and regularly get emails with both video clips and PDF files. I'd be interested to know if anyone else has this particular problem. Randy
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