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To rexhea: I know you posted your questons about the Challenger on August 1st, but this is the first time I've been on the "Forum" so I just read it. I don't want to discourage you but I am now on my 3rd Lionel Challenger and it doesn't operate any better than the first two did. If you send it to Lionel, you'll have to wait three days for them to send you a shipping number, then you can send it, but FIRST you have to call them to get their permission to return it in the first place. I've heard nothing about removing any springs, but I did have to tighten the spring under the pilot wheels on all three locos. I did it simply by bending it and it did help some. I have been back and fourth with Lionel since last December of '03, and I still have a locomotive I cannot depend on. It will derail at the least provocation and seldom in the same place twice in an evening of playing with it. I have even gone to great lengths to replace track where it would frequently derail, but that hasn't helped. I am presently in the motions of "getting permission" to return this 3rd Challenger, but I'm sure they will say I abused it, like they did on the first one and NOT honor their warranty. I paid an additional $280.00 for the second one and they exchanged the third one for free. If they want any more money for this 4th Challenger, they can keep it and I'll buy the new Athern Challenger, whenever it comes out in DCC. It IS a beautfully detailed locomotive and I love it, but I can't seem to live with it.
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