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Unfortunate Experience With A UK Vendor

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  • Member since
    September 2009
  • 92 posts
Unfortunate Experience With A UK Vendor
Posted by Neptune48 on Thursday, April 18, 2024 9:31 PM

Last February I ordered online an N-Scale 12-axle depressed center flatcar from a vendor in the UK and paid via PayPal.

The vendor never acknowleged the order, nor did they respond to any of my emails.  I finally filed a claim with PayPal.

Fortunately, two days ago PayPal informed me they were refunding my money.  That's okay, but I'd rather have the model.

The only alternative I've found is a more expensive 3D-printed car, and I have to supply the trucks.

I don't know if it's proper to name the vendor, but there's probably enough information here for those interested to figure it out.

—Best to all,
Bruce

  • Member since
    June 2007
  • 8,867 posts
Posted by riogrande5761 on Friday, April 19, 2024 6:31 AM

How can people be warned if they don't know who it is?  

Rio Grande.  The Action Road  - Focus 1977-1983

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Posted by tstage on Friday, April 19, 2024 7:04 AM

Bruce,

Is this the only vendor offering the said 12-axle depressed-center flat car?

Tom

https://tstage9.wixsite.com/nyc-modeling

Time...It marches on...without ever turning around to see if anyone is even keeping in step.

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  • From: Dearborn Station
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Posted by richhotrain on Friday, April 19, 2024 8:20 AM

riogrande5761

How can people be warned if they don't know who it is?  

 

Agreed

Alton Junction

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Posted by reasearchhound on Friday, April 19, 2024 9:06 AM

I think you would be doing the forum group a favor by putting their name out there. Others would at least be alerted about possible issues if they are thinking about ordering from them.

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Posted by Attuvian1 on Friday, April 19, 2024 9:41 AM

Wonder if it's nscalekits.co.uk - which seems to indicate, thought, that the kits are pewter and come without trucks.  Doesn't quite fit Bruce's parameters, but was the only thing that I could find online without digging through the weeds.

I note security flags from my browser when I click on their site.  Caveat emptor.

John

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Posted by Neptune48 on Friday, April 19, 2024 10:24 AM

Attuvian1

Wonder if it's nscalekits.co.uk - which seems to indicate, thought, that the kits are pewter and come without trucks.  Doesn't quite fit Bruce's parameters, but was the only thing that I could find online without digging through the weeds.

I note security flags from my browser when I click on their site.  Caveat emptor.

John

 

Yes, it was nscalekits.co.uk.  Perhaps I misunderstood about the specifics of the kit, and I was unsure if the Forum rules allowed me to name the vendor.

Regards,
Bruce

  • Member since
    September 2009
  • 92 posts
Posted by Neptune48 on Friday, April 19, 2024 10:25 AM

riogrande5761

How can people be warned if they don't know who it is?  

 

 

I was unsure if the Forum rules permitts naming the vendor.  It was nscalekits.co.uk.

Regards,
Bruce

  • Member since
    September 2009
  • 92 posts
Posted by Neptune48 on Friday, April 19, 2024 10:27 AM

tstage

Bruce,

Is this the only vendor offering the said 12-axle depressed-center flat car?

Tom

 

I have since found a 3D-printed model for $50 compared to the roughly $38 with shipping for the nscalekits model.

Regards,
Bruce

  • Member since
    September 2009
  • 92 posts
Posted by Neptune48 on Friday, April 19, 2024 10:28 AM

reasearchhound

I think you would be doing the forum group a favor by putting their name out there. Others would at least be alerted about possible issues if they are thinking about ordering from them.

 

Now that I've established that naming the vendor is allowed, it's nscalekits.co.uk.

Regards,
Bruce

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