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Modeler's Depot Orders

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5 replies
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  • Member since
    April 2021
  • 2 posts
Modeler's Depot Orders
Posted by RayV on Saturday, April 17, 2021 4:33 PM

Has anyone ordered from there?  I placed an order on Mar 25.  It is still pending at their poostal facility and awaiting arrival of package.  I emailed Modeler's Depot 3 times and have still not heard from them.  They do not show a phone number on their site. (Unusual for a business)\

I found their name on BBB, in a different city than their site states.  There was a phone number there.  I called periodically 4 times and got the same message, "we are currently helping another customer leave your name and number and we will get right back to you".  No such luck there either.

Thanks for reading.  Any responsed appreciated.

 

  • Member since
    December 2015
  • From: Shenandoah Valley
  • 9,094 posts
Posted by BigDaddy on Monday, April 19, 2021 10:22 AM

Reviews on facebook are not good

https://www.facebook.com/ModelersDepot/reviews/

Henry

COB Potomac & Northern

Shenandoah Valley

  • Member since
    July 2006
  • From: west coast
  • 7,667 posts
Posted by rrebell on Monday, April 19, 2021 10:43 AM

Call your credit card company and get it reversed.

  • Member since
    June 2007
  • 8,892 posts
Posted by riogrande5761 on Monday, April 19, 2021 11:19 AM

Agreed.  Notify CC right away.  If you wait too long, CC may not help you.

Rio Grande.  The Action Road  - Focus 1977-1983

  • Member since
    December 2004
  • From: Bedford, MA, USA
  • 21,483 posts
Posted by MisterBeasley on Monday, April 19, 2021 12:48 PM

To be honest, I have had bad luck getting accurate information from the. post Office, too.

However, their lack of responsiveness is disturbing, and I think you're totally justified in canceling the credit card transaction.

A lot of places like this really have no inventory.  They just order from a real company and re-ship after they take delivery.

It takes an iron man to play with a toy iron horse. 

  • Member since
    January 2017
  • From: Southern Florida Gulf Coast
  • 18,255 posts
Posted by SeeYou190 on Monday, April 19, 2021 4:51 PM

BigDaddy
Reviews on facebook are not good

Nine reviews on Google, 8 of them are one star. Terrible.

I agree about contacting your credit card company immediately.

-Kevin

Living the dream.

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