The Forum works! Great idea, I don't know why I didn't think of that. Will contact Athearn right away. Thanks!
Months later and I still cannot get both of my brand new HO Athearn Genesis MP-15 AC engines to not stall at turnouts. All my other 28 engines and street cars by Atlas, Bowser, BLI, Athearn RTR, etc. glide around my layout flawlessly except for these two identical engines. Is there an ho scale engine repair service out there because I am plum out of ideas and really want this engine to work, but I've run out of "spare time". Thanks!