Trains.com

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Well I think it's fixed now

712 views
1 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    March 2007
  • 2,751 posts
Well I think it's fixed now
Posted by Allegheny2-6-6-6 on Wednesday, September 9, 2009 11:24 PM

 I had posted earlier about my F3 Genesis with the Brand X decoder in it that had nothing but problems form day one. Well the nice man from UPS dropped the box form Athearn on my front porch today. Upon opening the box and reading the service order a smile came to my face when I read both trucks replaced no charge. They would have swapped out the decoder but it was installed by yours truly so they weren't going to be that nice and do it for free. No matter though I had the new Tsunami GN1000 sitting here on my desk just waiting for it's new home. Well I'm happy to report that it had been running non stop since I installed it at 1:00pm today up until a half hour a go with out one single problem. Sound is outstanding and it runs at all speeds flawlessly. An added bonus was Athearn replaced the parts that the poorly trained chimps at MRC broke off for FREE.. Can't beat that for customer service with a big old stick.

Thanks Athearn.

Just my 2 cents worth, I spent the rest on trains. If you choked a Smurf what color would he turn?

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Users Online

There are no community member online

Search the Community

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter See all
Sign up for our FREE e-newsletter and get model railroad news in your inbox!