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LGB is the BEST company I've dealt with!!!!!!!!!!!

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  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Monday, May 23, 2005 6:53 PM
How do you contact them? I have been duped into buying two sets of signals without the bases. They are useless without these, i wonder if I can get a couple from them.

i am going to visit their factory in Nuremburg on 11 July it might be a good subject to bring up huh?
  • Member since
    April 2004
  • From: Bucks County, PA
  • 428 posts
Posted by Bucksco on Sunday, May 22, 2005 9:57 AM
Blue,
You might want to call LGB's service department in San Diego. I would suggest finding out when your track cleaning loco was received and get an estimate on it's disposition. 800-669-0607 and press "1"
Jack
  • Member since
    April 2003
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Posted by Anonymous on Sunday, May 22, 2005 7:43 AM
I am still waiting to get my track cleaning locomotive back from LGB . I don't know if its the hobby shop I purchased it from that dragged their feet or LGB but its going on 9 weeks .
  • Member since
    December 2003
  • From: Coldstream, BC Canada
  • 969 posts
Posted by RhB_HJ on Saturday, May 21, 2005 11:56 AM
QUOTE: Originally posted by Capt Carrales


Rose colored glasses? Eh...man!?[:0]...you!!! [xx(] Well? Kant understand it? (let's see who can find the humor in that?[:D])


Hey Capt,

Yeah, yeah I get it! [;)][}:)][;)][:D][:D]
Cheers HJ http://www.rhb-grischun.ca/ http://www.easternmountainmodels.com
  • Member since
    May 2005
  • From: New Jersey
  • 19 posts
Posted by Slick on Saturday, May 21, 2005 7:58 AM
LGB is just fine by me, (sorry, poetic licence) just stand back and squint. And stop eating those cactus tops with the non steam powered Kool-Aid.[:o)]
Slick
  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Friday, May 20, 2005 11:59 AM
QUOTE: Originally posted by RhB_HJ

QUOTE: Originally posted by vsmith

LGB knows how to keep their customers happy, thats why they keep drinking the Red Koolaid,....Ah, I mean buying the Red Boxes... DangNow I'm gona have the RedBox Cult after me again![bow][bow][bow][;)]


Hey Vic,

Good one!

Did you know that too much "Red Koolaid" leads to "Pink eye" and can only be corrected by wearing rose-coloured glasses??[}:)][}:)][:D][:D]

The rose-coloured glasses have a "perception-correction" which results in even the most grotesque LGB scale warping looking perfectly normal!
Of course it could also be that there's a "secret ingredient" in the "Red Koolaid" with similar results of distorted vision. [}:)][;)][}:)][:)][:D]

Ohh BTW, LGBoA comes through with spare parts, most often even free of charge.



Rose colored glasses? Eh...man!?[:0]...you!!! [xx(] Well? Kant understand it? (let's see who can find the humor in that?[:D])
  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Friday, May 20, 2005 10:42 AM
I'm going to contact them and tell them that I have the bottom cover but have lost the train.
Don't laugh.It might work.
  • Member since
    December 2003
  • From: Coldstream, BC Canada
  • 969 posts
Posted by RhB_HJ on Friday, May 20, 2005 10:42 AM
QUOTE: Originally posted by vsmith

LGB knows how to keep their customers happy, thats why they keep drinking the Red Koolaid,....Ah, I mean buying the Red Boxes... DangNow I'm gona have the RedBox Cult after me again![bow][bow][bow][;)]


Hey Vic,

Good one!

Did you know that too much "Red Koolaid" leads to "Pink eye" and can only be corrected by wearing rose-coloured glasses??[}:)][}:)][:D][:D]

The rose-coloured glasses have a "perception-correction" which results in even the most grotesque LGB scale warping looking perfectly normal!
Of course it could also be that there's a "secret ingredient" in the "Red Koolaid" with similar results of distorted vision. [}:)][;)][}:)][:)][:D]

Ohh BTW, LGBoA comes through with spare parts, most often even free of charge.
Cheers HJ http://www.rhb-grischun.ca/ http://www.easternmountainmodels.com
  • Member since
    December 2001
  • From: Smoggy L.A.
  • 10,743 posts
Posted by vsmith on Friday, May 20, 2005 10:07 AM
LGB knows how to keep their customers happy, thats why they keep drinking the Red Koolaid,....Ah, I mean buying the Red Boxes... DangNow I'm gona have the RedBox Cult after me again![bow][bow][bow][;)]

   Have fun with your trains

  • Member since
    December 2002
  • From: US
  • 725 posts
LGB is the BEST company I've dealt with!!!!!!!!!!!
Posted by Puckdropper on Thursday, May 19, 2005 10:37 PM
Referring back to: "Repairing a Locomotive"
http://www.trains.com/community/forum/topic.asp?TOPIC_ID=37072

I sent them an email explaining the problem of the missing cover and without asking anything for shipping or parts replacement, they sent me the missing cover and screws!!! I am very pleasantly surprised!!

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