Trains.com

Better Glue on lables

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  • Member since
    April 2003
  • 305,205 posts
Better Glue on lables
Posted by Anonymous on Tuesday, January 11, 2005 9:24 AM
Rene
This is my second ISSUE in a row that the lable was almost OFF .Any body else having the same problem, I would hate to miss my issues. you need a better GLUE ON THE LABLES. Ben
  • Member since
    April 2002
  • From: Wisconsin
  • 1,839 posts
Posted by Rene Schweitzer on Tuesday, January 11, 2005 2:50 PM
Ben,
I haven't heard this complaint before. Our covers have a slick type of coating, so I can understand how that could happen. I'll check into this. Anyone else have this problem?

Rene

Rene Schweitzer

Classic Toy Trains/Garden Railways/Model Railroader

  • Member since
    April 2002
  • From: Wisconsin
  • 1,839 posts
Posted by Rene Schweitzer on Tuesday, January 11, 2005 4:07 PM
Ben,
I have emailed both our production and customer service departments. Production tells me that we use what are called "resealable labels." These are labels that can easily be removed from the cover--with little damage to the magazine. Unfortunately, humidity and/or mailing can sometimes cause them to loosen.

Both departments assured me that, overall, there have been few complaints on labels coming off. If you ever have a problem or comment, please don't hesitate to email customerservice@kalmbach.com. We appreciate comments or concerns, in case it does happen to be part of a larger problem or trend.

Rene

Rene Schweitzer

Classic Toy Trains/Garden Railways/Model Railroader

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Tuesday, January 11, 2005 6:08 PM
Rene
thanks for checking in to it for me , I wood hate to miss an issue , a few months ago i renewed for two years . i'll keep an eye on future issues . Ben

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