Atlas-o maintenance a mistery

luther_stanton

Member since
February 2005
From: Near Atlanta, GA
288 posts

Posted by luther_stanton on Friday, March 16, 2007 9:44 PM

I have always had a great customer service experience with Atlas. Emails to both Jim Weaver and Steve Horvath were answered in 48 hours.

Could a reply have been blocked by your SPAM filter?

Luther Stanton ---------------------------------------------- ACL - The Standard Railroad of the South

Reply

Buckeye Riveter

Member since
March 2004
From: Jelloway Creek, OH - Elv. 1100
7,578 posts

Posted by Buckeye Riveter on Friday, March 16, 2007 2:46 PM

They also have a forum and guess what you can ask the same question on their forum for free.

Celebrating 18 years on the CTT Forum.

Buckeye Riveter......... OTTS Charter Member, a Roseyville Raider and a member of the CTT Forum since 2004..

Jelloway Creek, OH - ELV 1,100 - Home of the Baltimore, Ohio & Wabash RR

TCA 09-64284

Reply

csxt30

Member since
December 2004
3,176 posts

Posted by csxt30 on Friday, March 16, 2007 2:42 PM

They always answered my e-mails, but it took a couple days. If you called them on the phone, did you talk to someone & what did they tell you ? They are usually pretty good on service.

Thanks, John

Reply

Captain Kirk

Member since
March 2007
1 posts

Atlas-o maintenance a mistery

Posted by Captain Kirk on Friday, March 16, 2007 2:33 PM

How do you get a responce from these guy's? I've e-mailed ,called on the phone and tried asking at the dealer and good luck! I need a parts and operating guide or any info on my EMD SW 1200 (3-rail) and no responce ever What does one do? K

Reply

Join our Community!

Search the Community

FREE EMAIL NEWSLETTER