Dave (cruikshank)
Recently had problem (with different equipment) where the brand new compression-spring that was supposed to keep the loco's front trucks down tightly on the tracks was too soft. On the switch, the front truck bounced sufficiently to short out. Cured it by replacing the spring. The original spring was entrapped on a slender rivet and appeared to be difficult to replace, but in fact it was easy to "unscrew" the spring itself from around its post and replace it. I had to experiment a little to adjust the new spring (by cutting off a turn or so) to get the proper pressure.
This doesn't really sound like your problem, but the info might help somebody else.
Could be one of two problems, the first is that the engine itself may be too light and for that you will need to add weight to it, the second could be a bent wheel if it is over two years old.
With Gargraves track you must have the track very level at the switches as this too can be a facter. If the problem still persist try using Ross Custom switches instead.
Lee F.
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