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What the heck is going on at the MTH website???

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What the heck is going on at the MTH website???
Posted by Deputy on Saturday, November 11, 2006 12:04 PM

Been trying to download their software for updating DCS and all I get is "page not found". ACK! Angry [:(!]

Dep

Virginian Railroad

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Posted by Frank53 on Saturday, November 11, 2006 1:19 PM

Q:  "What the heck is going on at the MTH website?"

I know I should be better behaved, but you lob a nice fat softball like that in my direction, I just can't help but send it for a ride:

A:   "Don't know, but somebody's gonna get sued."

Goodbye Mr Spaulding . . . .

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Posted by willpick on Saturday, November 11, 2006 3:42 PM
Deputy, what website were you at? The correct website to download any DCS stuff is www.protosound2.com    I just checked, it's up and running. HTH!

A Day Without Trains is a Day Wasted

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Posted by Deputy on Saturday, November 11, 2006 3:54 PM

 willpick wrote:
Deputy, what website were you at? The correct website to download any DCS stuff is www.protosound2.com    I just checked, it's up and running. HTH!

I tried it again and it works. But VERY slowly. And the Product Search seems to be inoperative too. 

Dep

Virginian Railroad

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Posted by darianj on Sunday, November 12, 2006 8:18 AM
I've also noticed that various ports of the website are "iffy".
There's light at the end of the tunnel.... It's a Train! http://www.tmbmodeltrainclub.com
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Posted by RR Redneck on Sunday, November 12, 2006 11:42 AM
Part of the reason that I almost never buy MTH equipment.

Lionel collector, stuck in an N scaler's modelling space.

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Posted by ChiefEagles on Sunday, November 12, 2006 11:50 AM
About like their shipping schedule, IFY. Wink [;)]

 God bless TCA 05-58541   Benefactor Member of the NRA,  Member of the American Legion,   Retired Boss Hog of Roseyville Laugh,   KC&D QualifiedCowboy       

              

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Posted by Anonymous on Sunday, November 12, 2006 6:39 PM
Still messed up today.......very intermittent at best.
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Posted by phillyreading on Monday, November 13, 2006 11:03 AM

Just been to MTH trains.com and it is SUPER SLOW if useable at all!!     Seems like MTH.com got attacked by a pack of wild dogs!    Nothing working well.

Lee F.

Interested in southest Pennsylvania railroads; Reading & Northern, Reading Company, Reading Lines, Philadelphia & Reading.
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Posted by Buckeye Riveter on Monday, November 13, 2006 2:16 PM
Tried to get on MTH site today and it wouldn't open. 

Celebrating 18 years on the CTT Forum. Smile, Wink & Grin

Buckeye Riveter......... OTTS Charter Member, a Roseyville Raider and a member of the CTT Forum since 2004..

Jelloway Creek, OH - ELV 1,100 - Home of the Baltimore, Ohio & Wabash RR

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Posted by Deputy on Tuesday, November 14, 2006 11:28 AM

Got on to do a  search but it locked up and now I can't get back on. Good grief! Their webmaster should be shot! Angry [:(!]

Dep

Virginian Railroad

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Posted by Deputy on Friday, December 8, 2006 6:10 PM

I asked a very nice customer rep at MTH what was going on with the MTH website. It's running slower and slower every day. Here is her reply...

Hello. Thank you for contacting MTH Electric Trains. We are aware of
the current problems accessing some areas of the MTH website. The
website is being worked on now and we hope to have all the features
fully operational very soon. We are very sorry for the inconvenience
this causes to our customers. We will send an email notification
when these issues have been resolved.
Please let me know if there is anything else I can help you with.
Thank you,

Kirstin

Dep

Virginian Railroad

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Posted by jefelectric on Friday, December 8, 2006 7:37 PM
The MTH website has been practicly inoperative since the new catalog came out in October.  It has been widely discussed on all the forums.  Not sure what the problem is, just glad their trains work better than their web site. Wink [;)]
John Fullerton Home of the BUBB&A  http://www.jeanandjohn.net/trains.html
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Posted by dbaker48 on Friday, December 8, 2006 11:02 PM

Sign - Ditto [#ditto]

Went to the LHS to get a PE hand-car, compared the one available from MTH, and went home with MTH.  Car ran smoother, heavier, made of steel as oppossed to plastic, and $20 cheaper.

 

Don

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Posted by Frank53 on Saturday, December 9, 2006 1:15 AM

Here's a back door that works super fast:

Website Backdoor

Big Smile [:D]

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Posted by Deputy on Saturday, December 9, 2006 3:46 PM
 Frank53 wrote:

Here's a back door that works super fast:

Website Backdoor

Big Smile [:D]

That's odd...the backdoor seems to have all the wonderful MTH features like downloadable sounds disabled. All I get is a lot of advertising for CHEAP trainsets. HA! Laugh [(-D] Okay guys....just kiddin'. Don't come down on me again. Bow [bow]

Dep

Virginian Railroad

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Update 2
Posted by Deputy on Sunday, December 10, 2006 4:31 PM

Good News!!! Things have sped (speeded?) up considerably on the MTH website. The search engine is working at about 75% and the catalog archive seems to be working pretty well too. Hehehe...looks like my squeaky wheel to the powers-that-be got some grease Big Smile [:D]  Thumbs Up [tup]

Dep

Virginian Railroad

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Posted by 3railguy on Sunday, December 10, 2006 5:27 PM
The clock battery in your computer needs time to recharge after you log on. Make sure it is fully charged before going into the MTH website. Otherwise you will scramble your software and crash your computer.
John Long Give me Magnetraction or give me Death.
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Posted by johnandjulie13 on Sunday, December 10, 2006 6:55 PM

I have been having the same problems with their website.  So, I called their office and had them do the product search for me.  The nice lady I talked to was not surprised about the issues with the website, but she refused to elaborate on the problem.

Regards,

John O

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Posted by Deputy on Monday, December 11, 2006 10:36 AM
 johnandjulie13 wrote:

I have been having the same problems with their website.  So, I called their office and had them do the product search for me.  The nice lady I talked to was not surprised about the issues with the website, but she refused to elaborate on the problem.

Regards,

John O

John: I'm glad you called them. If enough of us squeaky wheels let them know what's going on, it may stir them into action. It seems to be better than it was. I'd say overall they are at about 50% of what it should be. Seems to be random as far as whether you get the info you want or not.

Dep

Virginian Railroad

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