pretty lame ebayer

[FJ and G]

.

[Anonymous]

I hope that this doesn't turn you off to Ebay. I have had hundreds of great transactions and only a couple of bad ones. If you buy a lot you will find good sellers and bad ones, and vice versus. I have had to only post one negative in a six year period, so don't get discouraged. I have bought racing diecst and HO model trains mainly but a few odds and ends. Just look at peoples numbers and if not 100% , find out why by reading the feedback. Even the ones with negative are not always to blame either. Just make sure you communicate, and try not to sound upset on the first email. The more you send to a seller, the more you should progress in showing your dissatisfaction.

Rock Island lives.

[ben10ben]

David,
I had something similar happen not too long ago. I bought a large lot of camera lenses as a buy-it-now and paid instantly with paypal. A week rolled by and I still haven't received it, so I sent the seller an e-mail with no reply. A week later, I sent another e-mail and received a reply that the seller had had some health problems along with a prolonged hospitalization and wasn't able to ship anything out. I understood, and finally received the item a little more than three weeks after the action ended.

In over 1000 transactions since 1999, we've had very, very few problems. Back in the early days we bought a DVD player and never received it. Ebay refunded everything. I once had a buyer recall payment on a transformer a year afterthe auction ended, but we got that straightened out, even though that person did get a free LW.

I've been buying camera equipment all summer off of Ebay. I've bought a Canon 50mm FD Macro, a Canon FTb with a 50mm 1.4 and 135 3.5, a Canon FT with 55mm 1.2, and the aformentioned lot of lenses. Not a problem except with the lot of lenses. Right now I'm watching a Rolleiflex.

Pick sellers with good feedback and there's a good chance you won't have a problem.

[FJ and G]

Hi Jim,

I just sent eBay an official dispute for item not received. The payment was made instantly with credit card.

 The dispute is allowed for items not received after 10 days. It has been 13 days and I emailed the seller about 3 days ago and received no reply.

This is my first purchase using eBay and likely will be my last.

If the seller is on vacation, at the very least they could have an out-of-office reply.

[Brutus]

I'm pretty sure that Ebay allows 1 week for a reply or shipping by the seller, so you might want to contact Ebay and or check the FAQ etc.  If so, you could have grounds to cancel and dispute with your credit cards I guess.

Ebay is not (necessarily) like dealing with a store, even if you use the buy it now feature.  If it's a person, they might be on vacation this week and you have no way to know about it.  They also might only check their sales once or twice a week, etc.  I don't think that they are supposed to sell stuff they don't actually have on hand, however -- anyone here  have experience selling on Ebay?  I've sold a couple things on Amazon, be never on Ebay.

[FJ and G]

well, I emailed the company earlier in the afternoon and no reply. And, I paid for the item over a week ago. When someone advertises that they have a Lionel Docksider, I would assume that they have one and don't need to order it and then mail it.

I think there's a lot of deception going on. They're eager for your money and once they get it they slow roll you. My days of eBay may soon be over. It's been a bad experience thus far.

[Poppa_Zit]

Well said, Ben.

There is just no excuse for this kind of double dealing. If the dealer cannot manage both he should give up one.

I suspect that a seller whose listed item sold for less than hoped for could use this lame excuse ("sorry, sold in my other store") to negate the sale.

It should not be permitted by eBay. Any item listed with eBay should be removed from the shelf until it is sold on eBay or the auction expires.  

[Dr. John]

Well said, Ben.

There is just no excuse for this kind of double dealing. If the dealer cannot manage both he should give up one.

[ben10ben]

With my dad having at one time operated a retail used bookstore along side a half.com(tied in with Ebay) store, I can speak from some experience.


Any time during the day that the store was open, we checked the half.com listings several times per hour. Any time any one item sold, it was immediately pulled from the shelf and boxed for shipping. As soon as someone bought at item in the store, it was pulled from Half.com the second they walked out the door. We never had a problem with someone buying something that had already sold to someone else.

In my opinion, if you're not prepared to deal with maintaing both a retail and virtual store, you have no business running both and should let one or the other go. Letting what happened to you happen is just plain bad business, and the seller has no excuse.

[msacco]

Thought I'd share this deadbeat's reply to my negative feedback. He's obviously double-dealing. He even tries to defend his actions. Amazing.

 

I  have an ebay store just like I have a retail store if I couldn't sell one because of the other then there would be no point in having either one. I am sorry that you didn't get your item. But it actually sold in my store Saturday before you ever purchased. Sorry that you feel slighted but things happen. I could have bought another, wait for it to get shipped and then have you be upset because it took so long. Instead I decided to be honest and refund your money. I am surprised a person would be upset about honesty.

[phillyreading]

I have used ebay but not for many items. Have found that people do not always know what they are selling, example: I bid on an H.O. caboose and recieved an O gauge caboose, since there was not much money involved I didn't care as I have both H.O. and O gauge trains. Another person didn't know who made the locomotive just knew it was O gauge, it turned out to be a Williams SD45. You must know what the item is that you are buying!   Far as shipping times two to three weeks is reasonable time.

Lee Fritz

[Brutus]

I've had just 2 bad experiences on ebay and neither was too bad overall.

I had one auction I won at a VERY good price on a Dept 56 building.  About an hour later I got an email that said they were going to pack it and found it was damaged in the store, so they cancelled the transaction.  They did it some stupid way so that I then had to email ebay and agree that the transaction was mutually withdrawn or something.  Ticked me off, 'cause I half suspect they were messing with me.  If it was really chipped on one edge, I'd think they would have tried to make a deal for a lower price...

Another time, I bought a cookie jar for my wife.  About 2 weeks later, I emailed the guy and asked where it was.  I got a tracking number.  After about 2 hours talking with UPS, I found out that the shipper had mislabeled a package going to another customer.  When the customer got hold of him, he then had UPS grab my package that was already in Earth City MO, and relabel it and ship it to the other customer!  I really thought that was a done deal, because the other customer had already picked it up from the UPS store in his state!  Luckily, the seller finally got it to me, but it was a whole month late for Valentines Day.

[msacco]

Demon09,

I did leave negative feedback and then I got an email from someone out of the blue who must have seen it. Seems they did it to him as well.

true deadbeat!!

 

Mike S.

[Demon09]

You should reflect that experience in the rating that you give him.  It is very bad business (especially by ebay user standards) that could be avoided if the user had a lower percentage rating for others to see.


So far I have been lucky enough to either get all my orders on time as promised, or to be outbid and later find out the seller was no good.  Sorry that your experiences were not as promising.

[FJ and G]

That sucks!

So far I've done 2 transactions.

About 6 days ago I "won" a Lionel Docksider & paid for it. So far, it is nowheres to be seen. :-(

Secondly, I bid on  Mamod O gauge live steam but was outbid by 1 pound (British) thankfully. I've heard Mamod's require lots of modifications; so many, in fact that they are called "Mamodifications."

Anyway, your tale of woe beats mine.

[msacco]

Used the buy it now feature on ebay on an auction for the 2000 hobo and campfire accessory. Here I am waiting for the seller to ship, and I send him an email asking when or if he has. He sends me an email back telling me he sold the last one in his store (I think he must have a brick and mortar) before he could send mine out. Didn't put it aside even though he listed it.

  Pretty lame in my book. If anyone is interested in this sellers name email me privately as I don't want to bash publicly without this guy being able to defend himself. Like he could anyway.

Mike S.