Problem with Kalmbach or is it Magazine-Agent?

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  • Member since
    January 2001
  • From: US
  • 32 posts
Problem with Kalmbach or is it Magazine-Agent?
Posted by Rescuedtrains on Monday, October 7, 2019 6:00 PM

Maybe someone from Kalmbach will read this and lend a hand. I Have a problem with my CLASSIC TRAINS subscription but the Kalmbach website is not very "friendly". I keep getting forwarded to  a "Magazine -Agent" website and all they want to do is sell me more magazines. Is there an email address for Classic Trains thats available?

Thanks, Steve

  • Member since
    January 2019
  • From: Henrico, VA
  • 3,229 posts
Posted by Flintlock76 on Monday, October 7, 2019 6:48 PM

Try calling customer service direct, 877-243-4903.  I had to at one time and they were very helpful.

  • Member since
    April 2002
  • From: Wisconsin
  • 1,684 posts
Posted by Rene Schweitzer on Wednesday, October 9, 2019 2:29 PM

Yes, the email is: customerservice@classictoytrains.info

 

 

Rene Schweitzer

Garden Railways and Classic Toy Trains

  • Member since
    April 2007
  • From: MICH
  • 8,050 posts
Posted by sir james I on Thursday, October 10, 2019 9:42 AM

I would call. If you can connect with a human they are quite friendly.

"IT's GOOD TO BE THE KING",by Mel Brooks 

  Charter Member- Tardis Train Crew (TTC) - TCA  - Detroit3railers-  Detroit Historical society Glancy Modular trains- Charter member BTTS

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