Just received my disks and while the collection is great, the software will not, contrary to instructions, allow installation of the contents on one's hard drive. This means shuttling the two disks if you wish to access both older and newer issues. Anyone figure this out? I get an error message (using a Mac with System 10.10.5) when attempting this transfer per the instructions. Thanks!
Call our Customer Service section, Neil, and ask for Megan Gould. She is the CS rep we go to for tech problems. The number is 800-533-6644.
Bob Keller
Did you get this resolved? I got the set this year 2018 and am having the same problem.
Steve
I'm afraid it's still a mystery. I got it to work on one Mac laptop but not on my current desktop. Still shuttling disks on the rare occasion when I use it. No doubt the inconvenience of not having the files on my desktop means I am not inclined to consult it. Sorry not to be of more help.
Armstrong?
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