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Subscribers: Bob's Train Box 51 is posted!

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  • Member since
    July 2003
  • From: Wisconsin
  • 2,877 posts
Subscribers: Bob's Train Box 51 is posted!
Posted by Bob Keller on Tuesday, May 20, 2014 12:54 PM

Bob Keller

  • Member since
    March 2007
  • 123 posts
Posted by trestrainfan on Tuesday, May 20, 2014 8:44 PM

I get this when I try and watch the video ( I get a similar message on many of the CTT videos).

Video not found or access denied: http://aws.trains.com.s3.amazonaws.com/ctt/video/CTT0520140714btb51_950_AM.mp4

I'm logged in, so it shouldn't be a subscriber problem.

It's not much of a subscriber benefit if you can't access the videos.

  • Member since
    July 2003
  • From: Wisconsin
  • 2,877 posts
Posted by Bob Keller on Wednesday, May 21, 2014 6:51 AM

Call our Customer Service section at 800-533-6644. They are the experts at trying to resolve issues with videos/browsers/versions of software, etc. Sorry about the trouble.

Bob Keller

  • Member since
    January 2001
  • From: US
  • 143 posts
Posted by LittleTommy on Wednesday, May 21, 2014 8:29 AM

I like the new "bumper music" and the production values are good.  Great Job!

Little Tommy

 

  • Member since
    July 2003
  • From: Wisconsin
  • 2,877 posts
Posted by Bob Keller on Wednesday, May 21, 2014 9:28 AM

All attributed to the Editor-In-Chief, Carl Swanson, who sets up the lights, shoots it, edits it, dubs in the music, and makes the graphics. The trains and I are just the eye candy.

Bob Keller

  • Member since
    March 2007
  • 123 posts
Posted by trestrainfan on Wednesday, May 21, 2014 7:23 PM

Thanks for the customer service info. I'll give them a call.

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