They always answered my e-mails, but it took a couple days. If you called them on the phone, did you talk to someone & what did they tell you ? They are usually pretty good on service.
Thanks, John
They also have a forum and guess what you can ask the same question on their forum for free.
Celebrating 18 years on the CTT Forum.
Buckeye Riveter......... OTTS Charter Member, a Roseyville Raider and a member of the CTT Forum since 2004..
Jelloway Creek, OH - ELV 1,100 - Home of the Baltimore, Ohio & Wabash RR
TCA 09-64284
I have always had a great customer service experience with Atlas. Emails to both Jim Weaver and Steve Horvath were answered in 48 hours.
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