Jim:
Judging by how that pulled quote came out, it needs a little work.
I understand you can respond to any individual post, however, I think the absence of teh "quick reply" feature which was at the bottom of the previous format is an inconvenience.
Bob Keller
Our forums were changed because the new software communicates with our new registration process, where the old software wouldn't.
As for the registration, it's a little goofy, because when you first go to this page, http://subscribe.trains.com/ecare you're a NEW GUEST even if you had an old Trains.com account. A lot of people have tried the RETURNING GUEST field, which doesn't work because to the new system they're a new user. We're trying to clarify that as I type this.
I'm glad you've all made it back.
Bergie
Bob Nelson
Sorry, I guess I'm more of a "half full" type.
Added the smiley to address the earlier misconception that there are no smileys here. (Find them from the pull-down menu when posting... assuming your browser can see pull-down menus.)
I thought I posted this last night.
I sent an e-mail to the address that Bob Keller gave, explaining my problem with logging on at home. I got back an invitation to call Kalmbach. The woman who answered understood my problem and advised me to look for a firewall and to turn it off while logging on the first time from home. I did; and it worked. It was refreshing to have my call answered promptly by someone who spoke good English, understood the problem, and knew the solution. Kudos to Kalmbach.
lionelsoni wrote: It was refreshing to have my call answered promptly by someone who spoke good English, understood the problem, and knew the solution. Kudos to Kalmbach.
It was refreshing to have my call answered promptly by someone who spoke good English, understood the problem, and knew the solution. Kudos to Kalmbach.
-Dave
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