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[quote user="Euclid"]Well the point is that his points will be perceived differently by different people, but your "no they don't" response sounds like an assertion that everyone will perceive them the way that you do. [/quote] It is only interesting how the recipients, Amtrak's managers and all others, perceived the letters. Their actions or better non-actions explain what they thought of the letters. [quote user="Euclid"]I would also not automatically conclude that Amtrak dismissed his comments because they were not properly presented, or that his walking out on their meeting means that Amtrak has permenently closed the door on any further consideration. These are merely viewpoints of certain individuals here. [/quote] Amtrak must be dumb if they hadn't realized the accidents. On the other hand they for sure know the FRA statistics that show a steady decline in human error related accidents over the last 20 years. They might be sure that their hiring procedures are adequate in light of the statistic. The letter didn't tell anything new and offered solutions both in an offending way. You seem to be one of the very few who see it differently, but perhaps you haven't been in such a situation. Your "certain individuals" have been or know enough about psychology to guess others reactions. Regards, Volker
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