I don't mind walking if that's what it takes, but could be bad if ground is uneven and stepstool won't work. I am short and they would have to push/pull me up if it is too high. With platform, it is always even and never a problem. Never been on a train where that has happened, but then I usually board at big stations in big cities. And that would definitely not work well if there was a handicapped person who needed to board
Back in the 1990's, I was on an MBTA push-pull commuter train during a mid-morning run on the Providence line (the NEC) that blew a station stop heading into Boston. Not all trains made all stops. Some ran express between Sharon and Back Bay; our train was one that made all the stops.
I was riding in the cab control car near the cab (all MBTA trains run push into Boston), and the engineer had left the vestibule door open with the conductor riding up front with him. I could hear them talking as we ran along on time.
As we approached the next station from Sharon at Canton Jct., the engineer made no move to slow the train as we came off the Canton Viaduct. As we hit the near end of the platform at ~60mph, I heard the conductor say, "Aren't we supposed to stop here?" Next thing I heard was a big air release and we start slowing hard. I look out the window as we pass the station and see a dozen or so people standing there, some raising their hands in disbelief as they watched us zoom right by them. The looks on their faces!
The conductor starts running out of the cab back to the rear (the engine) as the train grinds to a halt well past the 8-car station platform. The engineer starts calling for permission to make a reverse move, but before I could hear the reply he slammed the vestibule door shut. Not too long after, we started easing back.
After a while we got back to the platform and boarded the passengers. However, we were no longer on time.
The station at Tucson has a paved platform but it is even with the tops of the ties, not even at rail level. The station has homemade two-step stepboxes that are rolled into place for the "Sunset Ltd." It isn't as bad as missing the platform completely, but not by much.
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