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Amtrak, which is a quasi-governmental corporation, gets a lot of things right. The key question, however, is whether it is as efficient and effective as it could be? A government corporation, especially if it is a monopoly, is not compelled to be as efficient and effective as a competitive, private business. It does not have any competitors to whom dissatisfied customers can turn to. It is the only game in town. Successful business people understand that a business should only expand capacity if there is a compelling indication that potential customers will use the increased outputs. This is why market research is a critical factor in determining whether there are likely takers for the expanded capacity. Following WWII the nation's passenger railroads spent the equivalent of billions of dollars upgrading their passenger trains. They turned out some beautiful trains.  However, by 1955 or thereabouts, it was clear that people were fleeing trains for cars and planes.  And nothing the railroads could do stopped that trend. Accordingly, those who believe that the problem for trains, especially the long distance trains, is inadequate capacity are burdened with the task of showing why what did not work following WWII would work today.
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