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[quote user="oltmannd"] [quote user="CMStPnP"] From what I understand Beech Grove has a negative reputation for slop work among private car owners (most of whom won't let Amtrak Car Repair near their cars)[/quote] Conrail had Beech Grove build their track geometry car back in the mid 1980s.  They did a good job of it - but that was a while ago. [quote user="CMStPnP"] I still think Amtrak should close it's 12 food Commissaries and go with LSG Sky Chiefs for food service.    Stop the charade with the Chef in the lower level of the Diner and train the servers how to heat the LSG Sky Chiefs meals (which will be far better than the crap they serve now).[/quote] How about going one step further and contract out the whole business of food service, including the selling and serving.   Here's the heart of the RFP: "How much do I have to pay you to provide food service on my trains.  You figure out what to sell, how to price it, how to source it, logistics, etc.  You keep the revenue."  If food service is not one of those things you excel at - it's that's been pretty well paraded around in public lately - then why not hire someone who is?  [/quote] A competitive business would identify first its core competencies. It would outsource its non-core activities to competitive bidders. Food service is not one of Amtrak's core competencies. Soliciting bids from just one potential service provider is not likely to result in the best outcome.  Bids should be solicited from a variety of potential vendors.   Unfortunately, Amtrak is not a competitive business.  It is a government monopoly with little incentive to do things better, faster, cheaper, with the operative word being better.
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