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The airplane may not be a lot of bit quicker between New York and Washington, but it is much quicker between New York and San Francisco or New York and Chicago. Based on my experience (10 Amtrak trips to date this year, including five in coach), the coach crowd on Amtrak is not any worse than the herd that rides on Southwest Airlines or any other airline. However, being on the train for a long period of time seems to bring out the worst in some people. One of the irritants that has not made it onto the airplanes is use of cell phones. They can be a major annoyance on a train, even if one is in a sleeper. Over the past year I witnessed two unruly passengers on Southwest.  The crew put them down quickly. In similar situations on Amtrak, the crew was very slow to react if they intervened at all. It is as if the Amtrak crew is afraid of creating a scene.
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