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Falling Water
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<p>[quote user="John WR"]</p> <p>No I haven't. Is there a way to send Amtrak a suggestion? If there is I would do it. Frankly, I don't know how they make decisions about where to stop or not to stop. However, it seems to me that it is worth considering a stop for people who might want to consider the train. Falling Water is in the mountains and the roads, especially local roads, are steep and treacherous. [/quote]</p> <p>Send your suggestion to Mr. Boardman in a well formatted snail mail letter. Briefly state your issue, along with a recommended solution(s), and outline the benefits of your proposal. State the benefits for Amtrak as well as its customers. Doing so is likely to get a better play than just stating the benefits from the customer's point of view.</p> <p>I have written to Mr. Boardman or one of his predecessors at least 10 times. I use snail mail as opposed to e-mail. I have received a thoughtful reply each time. Amtrak did not adopt most of my suggestions, i.e. assigning seats on most trains, running the Texas Eagle over the Trinity Railway Express (TRE) line between Fort Worth and Dallas, but I always got a reasonable explanation as to why my idea did not meet Amtrak's needs. </p> <p>One idea that is getting some traction is the recommendation for running the Eagle from Fort Worth to Dallas on the TRE. I am sure that my letter is not what triggered Amtrak's serious consideration of the idea, as reported in another thread, but it is nice to think that it had may have had some impact. Shortly after I received a reply to my letter from the VP of Amtrak's operations, Amtrak ran a test train (P42 and one Superliner coach) from Fort Worth to Dallas and back over the TRE.</p> <p>Give it a go! The only thing that it will cost you is a little time and the cost of a sheet of paper, envelope, and stamp. </p> <p> </p>
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