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Steps to full service restoration in the New York City area

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Posted by daveklepper on Tuesday, March 26, 2024 8:13 AM

The New York Metropolitan Transportation Authority (MTA) will use a $2
million federal grant to test an automated railcar inspection system
on its commuter railroad in New York and Connecticut, which it said
will provide “early detections of existing and future defects,
allowing conditions to be addressed immediately, reducing repair and
replacement time.”

The pilot project for MTA Metro-North Railroad is one of 34 projects
selected for the U.S. Department of Transportation’s (USDOT)
Strengthening Mobility and Revolutionizing Transportation (SMART)
Grants program for Fiscal Year (FY) 2023. USDOT earlier this month
announced the awards for Stage 1 of SMART’s two-stage program, which
includes planning and prototyping. The Infrastructure Investment and
Jobs Act (IIJA) established this discretionary grant program with $100
million appropriated annually for FY 2022-2026. The aim is to fund
projects that “focus on advanced smart community technologies and
systems in order to improve transportation efficiency and safety.”

MTA on March 20 reported that the automated system will permit
Metro-North to conduct daily Federal Railroad Administration-mandated
railcar inspections “more efficiently.” The system is slated to use a
suite of sensors and software to create automated alerts of
“undesirable conditions,” according to USDOT.

Used in addition to manual inspections, the automated system will
“allow for more proactive rolling stock maintenance, which will save
money and reduce impacts to customers,” MTA explained.

Metro-North is always looking for opportunities to innovate and be
more efficient in how we maintain our systems and equipment and
provide service to our customers,” Metro-North Railroad President
Catherine Rinaldi said. “With federal funding from SMART, we can
explore new industry advancements to improve our maintenance
practices, which will enhance the safety and overall reliability of
our service.”

Following are among the other rail-related projects that were awarded
SMART grants:

$2 million to Los Angeles County Metropolitan Transportation Authority
(LACMTA) for the Rail Crossing Gate Optimization Project, which will
“upgrade rail crossing gate detectors with wireless technology and
improve detection of pedestrians, drivers, and cyclists to reduce
unnecessary gate downtime.”

$2 million to San Francisco Bay Area Rapid Transit District (BART) for
the BART Leveraging GTFS Pathways for Improved Wayfinding and
Accessibility project, which will “deploy digital wayfinding aids and
station facility information, integrated and shared through
public-facing endpoints in an open data standard.”

$1.6 million to New Jersey Transit (NJT) for the Artificial
Intelligence for Light Rail and Grade Crossing Safety project, which
will “install AI video analytics to improve detection and safety at
at-grade light rail crossings to inform safety countermeasures.”

 $1.3 million to Southern California Regional Rail Authority
(Metrolink) for the Smart Track Intrusion Systems and Positive Train
Control project, which will “deploy AI for track intrusion detection,
paired with positive train control.

 

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Posted by daveklepper on Wednesday, March 6, 2024 3:42 PM

Rather than spending much time to edit, I ask you to simoly use your reply button bto have the full btext without bhaving characters beyond the margine.

Apologize to you  and  thankyou.

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Posted by daveklepper on Wednesday, March 6, 2024 3:38 PM
State to Expand Subway Outreach Initiative, Program Will Operate in Addition to Safe Options Support Teams

View Photos from Today's News Conference

View Video from Today's News Conference
 
 
Governor Kathy Hochul today announced a five-point plan to utilize state resources to protect New Yorkers on the subways. This includes surging State personnel to assist NYPD bag checks, a new program bill that would permit transit bans for individuals that assault other passengers, adding new cameras to protect conductor cabins, increasing coordination between District Attorneys and law enforcement, and increasing the number of Subway Co-Response Outreach (SCOUT) teams throughout the system – which will operate in addition to the existing Safe Options Support (SOS) teams. These actions build on the Governor’s unprecedented investment in safety on the subways, from standing up SOS teams to directing the MTA to install cameras in every subway car. Governor Hochul also called on judges to use their expanded discretion to set bail to keep repeat offenders off the streets.
 
“Since taking office, I have been laser-focused on driving down subway crime and protecting New Yorkers," Governor Hochul said. "My five-point plan will rid our subways of violent offenders and protect all commuters and transit workers. I am sending a message to all New Yorkers: I will not stop working to keep you safe and restore your peace of mind whenever you walk through those turnstiles." 
 
Governor Hochul’s five-point plan includes:
 
Additional State Personnel to Assist NYPD
 
To supplement the NYPD’s enhanced baggage checks at heavily trafficked areas, Governor Hochul is deploying 1,000 members of State personnel to assist the NYPD’s mission to further this effort. This includes 250 members from the New York State Police and the MTA Police Department. In addition, Governor Hochul is directing the National Guard to make the 750 members currently deployed on Joint Task Force Empire Shield available to supplement this effort under the supervision of law enforcement. These checks will be targeted at heavily trafficked locations.
 
New Program Bill to Ban Assaulters of Commuters and Transit Workers
Governor Hochul today announced a new program bill that will allow judges to ban people convicted of an assault within the system from using MTA services as part of sentencing. There is currently a provision that allows a transit ban as a term of sentencing for individuals who assault transit workers, and under Governor Hochul’s plan, this same provision would be extended to include assaults of anyone within the system.
 
Improving Coordination Between Law Enforcement and District Attorneys
To improve coordination between law enforcement, transit personnel and district attorneys, Governor Hochul will initiate regular meetings between stakeholders to coordinate information sharing regarding holding dangerous, repeat offenders within the system accountable. This will assist district attorneys with their casework and support existing efforts to keep violent offenders off the streets and out of the subways. The first meeting will take place next week, and will be held regularly to ensure sustained coordination. To assist with this process, the MTA will also hire a new Criminal Justice Advocate to assist the victims of crime in the system, and MTAPD will develop a new early warning system to flag recidivist offenders for district attorney offices during booking processes. 
 
New Cameras to Protect Conductors and Staff
Building on Governor Hochul’s announcement that MTA is accelerating the installation of cameras inside customer areas of trains, today Governor Hochul is announcing the installation of new cameras focused on conductor cabins to protect workers. These cameras will significantly assist law enforcement personnel as they search for assailants targeting transit workers. Governor Hochul is directing MTA to rapidly deploy these cameras throughout the system.
 
$20 Million to Expand the SCOUT Pilot in Addition to the SOS Program
Since January, MTA has deployed a SCOUT team pilot program in partnership with New York City, in addition to the successful SOS teams across the subway system, established and supported by Governor Hochul. SCOUT teams have the capacity to address the most severe cases of mental health crisis within the subway system, and assist New Yorkers in gaining access to mental health treatment and supportive housing. Governor Hochul is directing $20 million to rapidly scale this pilot and bring the total number of SCOUT teams to ten by the end of 2025.
 
MTA Chair and CEO Janno Lieber said, “Since last year, we’ve installed thousands of new cameras within stations and on-board trains – adding to our already-vast network of 10,000 devices, which have been proven time and time again to lead to police apprehensions and even deter crime. And now, we’re moving forward with cameras in conductor cabs to address the risks our brave conductors and operators are facing. We can’t afford to not act. The transit system is too important to the City and region to allow the perception of safety, or lack of it, to scare people away.”
 
State Police Acting Superintendent Steven G. James said, “I commend Governor Hochul for putting forth this comprehensive plan to improve the safety of our subway system. Collectively, with our law enforcement partners, we can tackle this problem and ensure a safer New York for all.”
 
MTAPD Chief of Operations Thomas Taffe said, “I know that a focus on reducing the fear of crime is as important as reducing crime itself. We now have officers at commuter hubs in all five boroughs, officers working overnight clearing trains, working with homeless outreach partners across different agencies in all corners of the city. We’re focused on using data to respond to the issues that most affect riders – feelings of disorder, fare evasion, and persons acting violently in emotional distress.”
 
Adjutant General of the New York National Guard Major General Ray Shields said, “The service members of the New York National Guard are always ready to assist our partners as they ensure the safety and security of our fellow citizens.”
 
Brooklyn District Attorney Eric Gonzalez said, “New York’s subways are the beating heart that keeps our city moving, and the safety of riders and MTA employees is a top priority for my office. The comprehensive plan proposed by Governor Hochul will help us achieve that goal and I thank her for the leadership and ongoing commitment to public safety. We look forward to continuing to collaborate with all of our partners to fight crime on public transportation.”
 
Staten Island District Attorney Michael E. McMahon said, “A safe and fully functioning mass transit system is indispensable to life in and around New York City. For the tens of thousands of Staten Islanders who rely on our local and express buses, ferries and the ferry terminals, and the Staten Island Railroad to get to work, to school, to care for a loved one or to merely run their daily errands, they deserve nothing less than the safest experience possible. I am grateful to Governor Hochul for the efforts being announced today; it is welcome news for all Staten Islanders. My team is eager to work with these new personnel and new technologies to both keep repeat violent offenders off our buses and trains, and to build the strongest possible cases against those who break the law and harm our quality of life. In the year ahead, I look forward to continuing to work with Governor Hochul on vital public safety priorities like this not only in the New York City region, but across the state on behalf of the District Attorneys Association of New York as well.”

 

 
 
 
 
 
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Posted by daveklepper on Wednesday, February 21, 2024 7:16 AM

MTA Announces Plan for System-Wide Safety Upgrade to Brighter LED Lighting in Every Subway Station

 

New York City Transit to Complete Conversion of Over 150,000 Fluorescent Light Fixtures to LED Across Subway System by Mid-2026

New LED Lighting to Enhance Station Security, Increase Visibility for Customers and Illumination for 15,000 Station Cameras

View Photos of Lafayette Av Station Featuring New LEDs

View Video of Event Revealing LED Conversion Project at Lafayette Av Station

View Before/After B-Roll Footage of New LED Lights


The Metropolitan Transportation Authority (MTA) today announced a plan to convert all 150,000 fluorescent light fixtures across the subway system to LED lighting by the middle of 2026. This project will brighten every subway platform and mezzanine, increasing safety system-wide and enhancing the customer experience. The new LED light fixtures will also enhance illumination for 15,000 security cameras in the subway system, further increasing safety in the transit system.

“By upgrading the lighting at each of our 472 subway stations, we are not only making our stations brighter and safer for customers but also reducing our costs and emissions," saidNew York City Transit President Richard Davey. "It's simple: a brighter station is a safer station. Transit crews have already upgraded the lighting at every station where we've completed a Re-NEW-Vation, and customer feedback has been overwhelmingly positive. Soon, these benefits to the customer experience will be felt systemwide as we supercharge LED deployments in 2024.”

“Increasing safety and enhancing the customer experience in stations remains a top priority for the MTA – by switching over to LED lighting, we are providing a brighter and safer look and feel to station environments for customers and transit workers,” said MTA Chief Customer Officer Shanifah Rieara. “Riders should rest assured that every subway station will have this brightened makeover.”

“We’re delivering on our promise to upgrade and modernize every New York City subway station,” said New York City Transit Senior Vice President of Subways Demetrius Crichlow. “I want to thank the dedicated transit workers who have been diligently installing these new highly efficient LEDs in stations across the system, which will make our system even safer for customers and more sustainable.”

This project began in late January 2024 at Bergen St fg, followed by Carroll St fg, and most recently at Lafayette Av c, where New York City Transit officials unveiled the new station lighting. The project will also generate an estimated $5.9 million in annual recurring energy and material cost savings. It follows on the footsteps of the Authority’s Re-NEW-Vation project, which includes station-wide repairs, enhancements, and deep cleanings across the subway system.

Since the beginning of the Re-NEW-Vation project, 63 stations have been upgraded. In October of 2023, NYCT celebrated its accomplishment of completing a promised 50 Re-NEW-vated stations before the end of 2023. In all, 53 stations were renovated in 2023, the first full year of the program. NYCT will complete upgrades, repairs, and deep cleanings at 13 more subway stations in the first quarter of 2024.

 
 


 

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Posted by daveklepper on Friday, February 2, 2024 2:26 AM

February 01, 2024
 
From a Governor's Announcement:
 
First Open Gangway Train into Service
and 1,000 Subway Cars Now Have Cameras

R211T Features Security Cameras Throughout the Train,
Wider Doors, Digital Screens in Every Car, and Additional
Accessibility Features

First Train to Feature Open Gangway Cars to Operate in
the United States in Modern Era Will Run on the C Line

 

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Posted by Overmod on Monday, January 22, 2024 11:24 AM

These things have been demonstrated and costed-down in London, and since one of the current 'wheels' in the MTA comes from that background, I don't expect the usual fribbling and mistakes of a Hochul-style incentive.

It might have been difficult to assure indexing of the 1-2-3 stock with the barrier openings with the old-fashioned 'white cars' and redbirds, but any of the newer equipment ought to be easily adapted.  On the other hand... there was that incident at 96th Street a few days ago.  The necessary precision brake control might not be something as reliable as it would be needed to be.

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Posted by daveklepper on Monday, January 22, 2024 12:23 AM
MTA Installs Platform Barriers at 191 St 1 Station

Platform Barrier Pilot Program to Include Three Additional Stations

View Videos of Platform Barriers at 191 St Station From the
Platformand From a Train

See Photos of Platform Barriers at 191 St Station

The Metropolitan Transportation Authority (MTA) today announced that
MTA New York City Transit has installed barriers at the edge of the
platform at the 191 St  Station as part of a platform safety pilot
program. The 191 St Station is the first of four stations (West 8
St-NY Aquarium  Station, Clark St  Station, and a fourth station that
is to be determined) to install these barriers. New York City Transit
will study this program to determine if the concept could be scaled
up.

This pilot program is part of a larger effort by New York City Transit
to advance safety by preventing intrusion onto the tracks, which was
the focus of the track trespassing task force which was released a
report on track intrusion and potential solutions 20 months ago. New
York City Transit last year deployed safety barriers in the center of
platforms at three stations and is monitoring for effectiveness.

“This is about finding creative ways to improve safety,” said MTA
Chair and CEO Janno Lieber. “A hearty pat on the back to New York City
Transit professionals who found a practical way to jump-start the
feeling -- and reality -- of safety in the subway system. It’s still
in an experimental phase, and we will be watching carefully to
determine if the barriers are effective at deterring track intrusions
without interfering with passenger circulation. If they pass the test,
we will be ready to deploy widely.”

“Safety in the subway system is something that customers consistently
cite as a core driver of their satisfaction and is a top priority for
us at New York City Transit,” said New York City Transit President
Richard Davey. “This pilot program will help us determine the most
effective ways to keep subway customers safe and focused on getting to
their destination, while also addressing track intrusion. I thank the
New York City Transit engineers and workers who designed and installed
the barriers.”

The barriers are strategically located on the platform edge, adjacent
to the tactile warning strip at locations that avoid obstructing car
doors as they open to allow customers to enter and exit the train.
Installation was completed on the uptown platform during the evening
of Friday, Jan. 19, and the downtown platform during the evening of
Saturday, Jan 20. The effort is funded with existing maintenance
resources using in-house labor and materials.

“It’s critical that we find ways to reduce the number of riders who
fall or are pushed onto subway tracks,” said Manhattan Borough
President Mark Levine. “So I applaud the MTA for this pilot, which is
a relatively quick and easy way to add protection on the platform. I
am excited to hear feedback from riders at 191st Street  on how the
railings work in practice.”

“This is a terrific move by the MTA to increase passenger safety as
well as perception of safety,” said Gridlock Sam Schwartz, Longtime
Transportation Engineer. “You could be sure I will be standing behind
these barriers where ever they are provided.”

“We applaud the ingenuity of the subways team for designing these
barriers to help prevent track intrusions and keep people on platforms
safer,” said Lisa Daglian, Executive Director of the Permanent
Citizens Advisory Committee to the MTA (PCAC). “This in-house approach
is a good low-cost, low-tech first step solution, and we look forward
to more of these kinds of efforts to help riders feel – and be – safer
underground.”
 
 
 
 
 
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Posted by daveklepper on Thursday, December 28, 2023 7:45 AM

If you have problems reading the full text of the previous post, use the Reply button, and you won't have the problems.   Thanks

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Posted by daveklepper on Thursday, December 28, 2023 7:41 AM

MTA By the Numbers in 2023
As the end of the year approaches, the Metropolitan Transportation Authority (MTA) today unveiled the top statistics of 2023 across a variety of categories covering New York City Transit, Long Island Rail Road and Metro-North Railroad, including ticket sales, MetroCard swipes, and busiest stations, lines, or branches. The numbers provide a glimpse into how riders are coming back to the system as the MTA continues to power the economic recovery of the region. 

The statistics are as follows: 

Subway

The figures below are based on data from January 1, 2023, through November 2023:
·Station with the most MetroCard swipes: Flushing-Main St  with 6.3 million swipes.
·Station with the most OMNY Taps: Grand Central-42 St  with 5.4 million taps.
·Stations with the busiest bathrooms: 74 St-Jackson Heights-Roosevelt Ave  and 14 St-Union Square .
The statistic below is an estimate for all of 2023:
·Busiest subway line: the  train, which is on track to carry approximately 140 million passengers for the year, more than the Long Island Rail Road and Metro-North Railroad combined.
Buses
The figures below are from January 1, 2023, through November 2023:
·Bus that carried the most passengers: The M15/M15 SBS with 16.4 million riders.
·Bus that traveled the most miles: The B6 at 1.7 million revenue miles.
·Busiest bus stop: Archer Av at Parsons Blvd in Jamaica, Queens with more than 36,000 riders per weekday.

Long Island Rail Road
The figures below exclude sales from Penn Station, Grand Central Madison and Jamaica station and are based on ticket sales from all sales channels from January 1, 2023 through November 2023:
·Station with the most City Tickets sold: Bayside with 242,000 sales.
·Station with the most Off-Peak tickets sold: Ronkonkoma with 656,000 sales.
·Station with the most monthly tickets sold: Hicksville with 23,000 sales.
·The branch with the most monthly tickets sold: Babylon with 120,000 sales.
·Branch with the most ridership: Huntington/Port Jefferson Branch with 10.8 million trips.
Metro-North Railroad
The figures below exclude sales from Grand Central Terminal and are based on ticket sales from all sales channels from January 1, 2023 through November 2023:
·Station with the most monthly tickets sold: Stamford with 18,379 sales.
·Station with the most City Tickets sold: Fordham with 301,905 sales.
·Station with the most Off-Peak tickets sold: Harlem-125 St with 576,590 sales.
·Line with the most ridership: New Haven Line with 26.1 million trips.
 
 
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Posted by daveklepper on Wednesday, June 7, 2023 1:30 AM

Thanks for correcting a 91-year-old's memory.

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Posted by Joseph Frank on Tuesday, June 6, 2023 2:15 PM

Hello Dave

" B U "  stands actually for  BROOKLYN UNION RAILWAYS  for their Elevated Lines.   

Brooklyn Union Railway was soon absorbed into the BRT (Brooklyn Rapid Transit) which later became the BMT (Brooklyn Manhattan transit) after the infamous BRT "Malbone Street Wreck" !

 

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Posted by daveklepper on Tuesday, May 23, 2023 9:35 AM

The photos were posted without any editing, simploy the raw scans.  I* took some time to remove dirt and to correct the tilt one, but some may prefer the originals, anyway.  And I found a third.

 

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Posted by daveklepper on Tuesday, May 23, 2023 12:50 AM

Q-types at Willets Point Blvd. Station on the Flushing Line:

 

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Posted by daveklepper on Monday, May 22, 2023 4:00 AM

Q-Types, upper level, northern track, pre-simplification Queensboro Plaza Station, about to leave for Flushing:

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Posted by daveklepper on Monday, May 22, 2023 3:43 AM

The wood 1200s, half that fleet, were rebuilt to the Q-types for BMT service on the Joint-with-IRT Astoria and Flushing Lines, replacing the 1906 composite open-platform gate cars with convertable sides, in time for the NYC 1939-1940 Words Fair.

BMT still had a number not rerbuilt.  Here they are most of the cars southbound south of Metropolitan Avenue in winter 1947-48 on the Myrtle Avenue Line:

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Posted by MidlandMike on Sunday, May 21, 2023 9:51 PM

daveklepper
Extensively rebuilt to Q-Typ;es in 1938, enclosed ends with no vestibules, two sxliding doors ech side, M U door control. 

Were those sliding doors cut toward the middle of the car?  If they were, they sure did a nice job of rebuilding the cars.

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Posted by daveklepper on Sunday, May 21, 2023 2:50 AM

Brooklyn United Railways - then Brooklyn Rapid Transit, then, after reorganization following the Malbone Street disaster, Brooklyn Manhattan Transit.

Cars built around 1897-1899. originally for use behind steam.  Electrified as MUs 1902-1904.  Extensively rebuilt to Q-Typ;es in 1938, enclosed ends with no vestibules, two sxliding doors ech side, M U door control.   1949, rationalization of Queens service, Astoria all BMT with 10-ft.-wide cars, Flushing all-IRT, original trucks removed, and lighter trucks from IRT composite carfs installed for 3rd  Avenue Elevated sdervice.  1955, end of 3rd Av. El., roofs lowere for service on the Myrle Av. El.  this Century redbuilt again as open-platform gate cars for the Museum and for Nostalgia-Train service. 

 

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Posted by MidlandMike on Friday, May 19, 2023 9:49 PM

daveklepper

As a Follolw-up. Jack sends earlier photos from special nostalgia-trip trains that he chased instead of riding.  At Neck Road on the Brighton Line, BU elevated cars, B-types, R!-R9s, and two R10s with an R16:

 

Are these the elevated BU cars?  What does BU stand for?  About what year was this taken?  Did those cars come from the Transit museum, the open platforms really look ancient.

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Posted by daveklepper on Friday, May 19, 2023 8:58 AM

As a Follolw-up. Jack sends earlier photos from special nostalgia-trip trains that he chased instead of riding.  At Neck Road on the Brighton Line, BU elevated cars, B-types, R!-R9s, and two R10s with an R16:

On the Jerome Avenue Line, the Low-V train, first photo southbound seen from Moshulu Parkway station, and then shown laying-over on the Yard Lead seen from Bedford Avenue station and passed by R142 trains.

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Posted by daveklepper on Tuesday, May 16, 2023 8:25 AM

Jack May rode the Low-V train, Grand Central - 161st ST., which was followed by the Train-of-Many-Colors, on the Yankee Stadium Opening day, and sends these photos:

 
 
 I've just gotten the scans for a few rolls of slides back from the processor.  I'm sending these images
first as they are apropos of Saturday evening, when Clare and I went to the movies and saw It Ain't
Over [till it's over], the new Yogi Berra bioptic.  We enjoyed it very much, especially the scenes at
Yankee Stadium (my old neighborhood) where Yogi played baseball, and Montclair (my new--for the
last 53 years--neighborhood/town), where Yogi retired to (specifically at the end of a fork in the road). 
I think it's worth seeing, especially if you're interested in baseball or just for nostalgia. There were
even one or two scenes showing the 161st Street IRT subway station. 

I took these at that station on opening day at the new stadium a little over a month ago. 
I even rode the Lo-Vs up to 161st Street from Grand Central on that day, March 30. 
The train was very crowded and it was followed by the "train of many colors" that took
on the overload.  Anyway, I hope you will enjoy these views. 

Jack

 

 

 

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Posted by daveklepper on Thursday, April 20, 2023 12:17 AM
April 19, 2023
 

Edited and compacted by Dave Klepper

 

Day-by-Day Ridership Data for MTA Agencies Is Available Online  

The Metropolitan Transportation Authority (MTA) today announced Metro-North Railroad reached record pandemic-era ridership yesterday, April 18, 194,549 riders, 74% of the pre-pandemic average.

Between April 9 - April 15, the LIRR averaged 168,726 daily customers, the best seven-day average since March 2020. 

Metro-North and the LIRR now offers a 10 percent discount for monthly passes, and a 20-trip ticket that saves 20 percent on regular peak one-way fares. The LIRR and MN City Ticket offers a reduced, flat fare of $5.00 for rail travel within New York City during off-peak hours and on weekdays and on weekends. The new Metro-North LIRR Combo Ticket between Metro-North and Long Island stations via Grand Central is only $8 more than the customer’s ticket to New York.

 

DLK editorial comment.  Monday, 17 April, the MTA and LIRR asnnounced thne millionth rider to use LIRR Grand Central Madison.  Lots of spereces, Govenor, etc.  Tool me too much self-congratulations considering the real unhasppiness of most commuters to Dowentown Brooklyn weith the new arrangements.

 

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Posted by daveklepper on Thursday, March 30, 2023 6:33 AM
MTA Announces Station Agents to Begin Assisting Riders Outside of Booths This Week
Authority Also Unveils Three Additional Customer Service Centers in the New York City Subway 

Nine Total Customer Service Centers Now Open in All Five Boroughs
 


Metropolitan Transportation Authority (MTA) New York City Transit today announced that customer service in the transit system will be further enhanced as subway station agents begin to support customers outside of station booths. For the first time in three years since the onset of the COVID-19 pandemic, station agents will begin assisting riders outside of station booths by helping customers wherever they are located answering questions and providing directional support; walking around mezzanines, turnstile areas, and platforms; helping customers at fare machines; monitoring safety and cleanliness on platforms and across station areas, and reporting issues as they arise in a timely manner. 

In December, the MTA and TWU Local 100 announced the future role of station agents to enhance the customer experience, by performing duties outside of booths. In preparation for the enhanced role, station agents are receiving training on enhanced customer service and OMNY equipment. Starting this week, the enhanced station agent role will provide customer support outside of station booths through: 
·  Wayfinding throughout the transit system
·  Assistance for customers with disabilities and seniors
·  Assistance at fare machines
·  Enhanced customer service during service disruptions and major planned changes
·  OMNY guidance and information, including conversion and use
·  Timely reporting of any issues related to customer amenities, including elevators, escalators, digital signage, Help Points, and turnstiles
·  Maintenance of a safe and clean customer environment
·  Reporting of quality-of-life issues
“Today is yet another day of progress as we improve the customer experience and deliver faster, cleaner, and safer service,” said NYC Transit President Richard Davey. “Customer Service Centers are opening across the system, bringing service directly to riders at the stations they use. And in a double win, our station agents will begin their new, enhanced role out of the booth, directly assisting customers. As we continue to see customer satisfaction on subways climb, these two announcements are further momentum towards our North Star goal of 70% satisfaction.” 

“The MTA is committed to enhancing the way customers receive support throughout the transit system,” said MTA Acting Chief Customer Officer Shanifah Rieara. “As we continue to smash OMNY records, with two million taps recorded in one day recently, the enhancements to customer service we are implementing by bringing station agents out of the booths and opening more customer service centers will help more riders make the switch to OMNY and start tapping.” 

“Our new Customer Service Centers were developed in collaboration with TWU Local 100, and we are happy with how they are working out,” said TWU Local 100 Vice President for Stations Robert Kelley. “Today’s three new customer service centers are helping to make the transit system more friendly and convenient. They are staffed by the best customer service representatives in the world. We are showing the world what a world-class transit system looks like.”

Additionally, the Authority announced the opening of three additional Customer Service Centers in the subway. The newly opened centers are located at Fulton St 
        in Manhattan, Myrtle-Wyckoff Avs   in Brooklyn, and 74 St–Jackson Heights–Roosevelt Av      in Queens. All three centers are repurposed station booths and feature enhanced lighting, canopy, and wrapped signage to create a more inviting and welcoming customer environment. 

The MTA opened its first Customer Service Centers on Feb. 7 at Stillwell Av-Coney Island, 161 St-Yankee Stadium, and Atlantic Av-Barclays Center. On Feb. 28, the program expanded to all five boroughs with centers opening at 34 St-Penn Station, Flushing-Main St, and St. George. Six additional Customer Service Centers will open in the subway system by the end of 2023 at the following stations:
·  E 180 St:  
·  125 St:   
·  Fordham Rd: 
·  Times Square-42 St:       
·  Sutphin Blvd-Archer Av-JFK Airport:   
·  168 St:   
Customer Service Centers feature services historically provided by the MTA exclusively at 3 Stone Street in Lower Manhattan in the neighborhoods where riders live. The centers comprise repurposed booths and new retail outlets and feature enhanced accessibility, OMNY technology, and a dedicated, more welcoming visual presentation for customers through new lighting, branded wrapping, and canopies. 

Station agents working at Customer Service Centers assist customers with switching to OMNY, including helping Reduced-Fare MetroCard customers switch to OMNY and providing applications to first-time Reduced-Fare customers. Additionally, Customer Service Centers will provide customers with information about how to submit complaints and receive updates and information on travel delays. Customer Service Center agents also assist customers with wayfinding through the transit system. 

Agents working at Customer Service Centers receive dedicated training on OMNY equipment and all dedicated customer service functions the centers provide. Customer Service Centers are staffed by station agents 24/7, apart from St George, which is open Monday to Friday from 5:30 am to 9:00 pm. 

“I always welcome new ways to make the MTA more accessible,” said Assembly Member Grace Lee. “After their successful implementation in stations in Brooklyn and the Bronx, I am happy to see that a Customer Service Center will be made available to riders at the Fulton Street station, which as the sixth-most used station in the city, will be able to offer a high number of riders new services that will ease travel across the city.” 

“Navigating our city’s mass transit system can sometimes be confusing, so riders need to have places to go where knowledgeable MTA employees can help them with directions and address their other customer service needs,” said Queens Borough President Donovan Richards Jr. “The Customer Service Centers being opened in our subway system are intended to be those places and should do a great deal to help make our transit system more user-friendly. I’m glad three of these centers will be open in Queens before the end of this year, and I encourage riders to take full advantage of the services these centers will be offering.” 
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Posted by daveklepper on Monday, January 9, 2023 12:34 AM
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January 08, 2023
 

MTA Announces 18 Public Bathrooms Will Reopen on Monday, Jan. 9

Male and Female Bathrooms at Nine Stations Will Reopen at 7:00 a.m. Monday

 

The Metropolitan Transportation Authority (MTA) today announced that 18 bathrooms at nine subway stations will reopen to the public on Monday, Jan. 9. The bathrooms, one male and one female at nine stations, will be open daily from 7:00 a.m. to 7:00 p.m. with a one-hour closure for cleaning from 12:00 p.m. to 1:00 p.m. Bathrooms in the transit system had been previously closed due to the COVID-19 pandemic.
 
“The pandemic created many challenges to providing faster, cleaner, safer service in the transit system,” said New York City Transit President Richard Davey. “But as ridership continues to rebound, we’re pleased to provide relief to customers by reopening some bathrooms across the transit system. When customers have got to go on the go, we’ve now got them covered at select stations.”
 
The MTA took advantage of the closures of bathrooms to perform needed maintenance to these facilities including:
  • New motion activated faucets
  • New fixtures (hand dryers, dispensers)
  • New/painted privacy panels
  • New lighting
  • Tile grouting
  • New door signs reflecting hours of operation
  • Ceiling Painting
  • Deep cleaning
Bathrooms will reopen at the following stations on Monday:
 
161 St–Yankee Stadium b.pngd.png
14 St–Union Sq 4.png5.png6.png
East 180 St 2.png5.png
42 St–Bryant Park b.pngd.pngf.pngm.png
Jay St–MetroTech a.pngc.pngf.png
Kings Highway b.pngq.png
Jackson Hts–Roosevelt Av e.pngf.pngm.pngr.png
Forest Hills–71 Av e.pngf.pngm.pngr.png
Fulton St a.pngc.png

 

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Posted by daveklepper on Thursday, December 22, 2022 2:50 AM

MTA Construction & Development Spotlights Action Taken to Build Better, Faster, and Cheaper; Puts the Cost of Building in National and Global Context

 

Cost of Major Transit Projects Including the Second Avenue Subway Deliver More Value Per Rider Than Comparable Projects

MTA Has Taken Action to Reduce Costs of Capital Projects; LIRR Third Track Project Coming in 
$100 Million Under Budget


Metropolitan Transportation Authority (MTA) Construction & Development President Jamie Torres-Springer today provided an update to the MTA Board on the Authority’s capital construction costs. The presentation focused on the MTA’s historic $55 billion 2020-2024 Capital Plan, which is comprised of 83% core infrastructure and 17% expansion projects. The cost of core infrastructure projects – which includes track replacement, ADA accessibility, and power substations – are in line with peer systems in the United States. And MTA expansion projects such as the Second Avenue Subway deliver more value per rider than many national and global peers.

“Dating back to my time at the helm of MTA Construction & Development, I have been committed to on-time and cost-effective delivery of upgrades and expansions of the transit system,” 
said MTA Chair and CEO Janno Lieber. “Today’s presentation makes clear that investing in mass transit is a greater value proposition in New York than in peer cities, especially when considering the strong ridership demand we’ve seen with projects like the Second Avenue Subway.”

“The creation of MTA Construction & Development was itself a cost containment measure, streamlining capital program functions into one world-class agency and creating the tools to manage projects effectively from start to finish,” said MTA Construction & Development President Jamie Torres-Springer. “This year, we've seen the results of that effort, like the completion of LIRR Third Track on-time and under-budget. New York is an expensive place to build, but MTA C&D is aggressively attacking cost-drivers. We will continue to deliver both core infrastructure and expansion projects better, faster, and cheaper."

Project Costs in U.S. and International Context

Torres-Springer’s presentation highlighted the cost of transit expansion projects such as the Second Avenue Subway Phase 1 -- completed in 2016 -- providing national and international context on the external factors driving costs, as well as the strong per-rider value presented by these expansion projects. While the $2.95 billion cost per mile of the Second Avenue Subway Phase 1 exceeds that of national and global peers, when factoring in the expansion’s 200,000 daily ridership in the first phase, the $31,000 cost per average daily rider is significantly below projects in San Francisco, London, and Los Angeles. On accessibility upgrades, the MTA’s elevator costs on recent ADA upgrades are in line with peer system benchmarks.

Factors Driving Project Costs

Project costs are driven by the unique constraints of building large capital projects in New York. These include factors where MTA has limited control – such as high costs of property acquisition, logistics, and utilities, high regional labor and materials costs, operating constraints and regulations, and the necessary scope and design to meet the needs of a 24/7 system with high ridership demands. For Second Avenue Subway Phase 1, these factors alone accounted for 60% of the premium in cost per mile above peer system benchmarks. 

Reducing Costs

The MTA is actively working to reduce costs on all fronts. The implementation of design build, the reduction in red tape, and appointing dedicated and empowered project CEOs were all proposals from the MTA Board that have been adopted and will drive cost reduction and efficiencies in future capital projects. Cost reductions are also being achieved by reducing unnecessary project scope where possible; for Second Avenue Subway Phase 2, this principle has resulted in a $1 billion reduction in savings. To control regional labor costs, MTA C&D has reached a historic agreement with union partners on the Park Avenue Viaduct replacement project.

MTA Construction & Development shared success stories on reducing capital costs on major projects completed in recent years. Strategies to reduce costs have proven successful on recent large-scale projects, including the LIRR Third Track, the Penn Station LIRR Concourse modernization project, and the Canarsie Tube l.png Train repair project. In 2021, median awarded contracts came in 8% below MTA estimates. These successful projects represent a roadmap for the future of capital projects at the MTA, with on-time delivery and meaningful cost-containment.

 
 
 
 

Wow!  No editing needed.   Thanks Kalmbach or thanks NY-State MTA!

 

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Posted by BEAUSABRE on Monday, December 12, 2022 10:35 AM

"Full Service Restoration" ain't gonna happen. Ridership is stalled at 67 percent of pre-Covid levels and unless drastic cuts are made in spending, a 3 BILLION dollar hole will be blown in in 2024/25 annual budgets

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Posted by daveklepper on Sunday, December 11, 2022 11:31 AM
December 07, 2022
 

MTA Announces Opening of Staten Island Railway’s Hurricane-Resistant Clifton Maintenance Shop

 
New 93,220 Square-Foot Facility Houses Staten Island Railway Repair Shop and Offices; Built to Withstand Heavy Winds and Water Intrusion 

Previous Space Suffered Severe Water Damage During Hurricane Sandy 

The Metropolitan Transportation Authority (MTA) today unveiled its new, storm-resilient Clifton Car Maintenance Shop on Staten Island. The previous incarnation of the Staten Island Railway facility suffered extensive damage that led to months of disruption following Hurricane Sandy a decade ago, and has been rebuilt to sustain Category 2 hurricane water and wind pressures up to 110 miles per hour sustained winds, plus a three foot water surge.

The facility includes a new shop, administrative offices and support buildings. Inside the shop there are four tracks for car inspections and repairs, interior car cleaning and approved car modification programs, and an overhead lifting system for changing roof-mounted air conditioning units lifting car bodies for car trucks maintenance. 

“This state-of-the-art facility will be the home base of Staten Island Railway operations and is key to delivering more reliable and resilient transit for Staten Islanders,” said MTA Chair and CEO Janno Lieber. “We couldn’t have completed this project without our partners at the U.S. DOT's Federal Transit Administration and the U.S. Department of Transportation.” 

“A new Clifton Shop means Staten Island Railway cars will be maintained and repaired onsite instead of in Brooklyn,” said New York City Transit President Richard Davey. “I’m excited for riders to see more reliable and efficient service for years to come.” 

“The new Clifton Maintenance Shop is a state-of-the-art, resilient facility that will serve the Staten Island Railway for decades to come,” said MTA Construction and Development President Jamie Torres-Springer. “Redesigning the shop to prevent water intrusion and withstand a Category 2 hurricane storm represents the forward-thinking approach C&D is bringing to projects across the system.” 

“This shop is designed for the Staten Island Railway of the future,” said Senior Vice President of NYC Transit Department of Subways Demetrius Crichlow. “It will house the new train cars and work equipment that will lead to improved service and a more modernized system. I want to thank the team at SIR who made this possible.” 

“It's been 10 years since Hurricane Sandy struck the New York metropolitan area, significantly damaging the region's transit infrastructure, including this shop, the only maintenance facility for Staten Island Railway,” said Federal Transit Administration Regional Administrator Stephen Goodman. “The culmination of our work demonstrates how we are investing in transit infrastructure and advancing key priorities. This project will reap enormous benefits for the riders of Staten Island and help them get where they need to go.” 

“When Hurricane Sandy tried to knock out Staten Island and New York City, we fought back, and we have the resiliency to stand here today, and say, we're not going to let a storm knock us down again,” said Staten Island Borough President Vito Fossella. “We're very pleased that the MTA and their partners have chosen to invest in Staten Island. This project is essential to keep the system going strong and continue to be vibrant in the decades ahead." 

Funding for the $165 million design-build project was allocated from the Federal Transit Administration (FTA’s) Hurricane Sandy recovery program. Other components of the five-year project include: 

  • Demolition, removal and disposal of structures and systems including underground diesel. 

  • Reconfiguration of tracks and switches and realignment of indoor tracks, including traction power and underground utilities. 

  • Environmental work including asbestos abatement, lead abatement and underground fuel storage tanks removal. 

  • Installing communications systems including clock/timekeeping, fire alarm, public address, CCTV and security systems and sprinkler and standpipe systems. 

 

 

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Posted by daveklepper on Sunday, December 11, 2022 10:25 AM

To read the previous posting, without any problem, jusdt use the Reply button.   Thanks

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Posted by daveklepper on Sunday, December 11, 2022 10:19 AM

Sun, Dec 11 at 6:01 PM
 
 

MTA, TWU Local 100 Announce Future Role of Station Agents to Enhance the Customer Experience

 

Next-Generation of Station Agent Role Will No Longer Be Limited to Assistance from Booths 

Agents Will Now Meet Riders Throughout Stations and Support the Rollout of OMNY 

New Station Agent Role Will Be Phased in Throughout the System Starting in Early 2023 

View Video from Today’s News Conference 

View Photos from Today’s News Conference 

The Metropolitan Transportation Authority (MTA) and Transport Workers Union (TWU) Local 100 today announced a landmark agreement on the future of the station agent role in the subway system which will enable station agents to support customer service needs more effectively in subway stations. In recognition of the changing environment at subway stations, station agents will shift from working exclusively in booths to performing core customer service functions throughout the station, including at turnstiles, MetroCard machines and on platforms.  

The role of the “booth-oriented” station agent dates to the era of tokens, and today’s agreement represents a modernization of the role, bringing agents out of booths to better serve the needs of customers in a 21st Century station environment.  

“Providing the best possible experience for customers is our North Star at New York City Transit,” said NYC Transit President Richard Davey“To customers, station agents often represent the face of the transit system, dating back to the era of token booths. By enhancing the station agent role, the era of customer support being offered only through a glass wall has gone the way of the token itself, and agents will be able to connect directly with the riders they’re serving.” 

The new station agent role follows a commitment by NYC Transit President Davey in November to achieve at least 70% customer satisfaction on subways and buses by June 2024. NYC Transit instituted monthly “pulse” surveys in May 2022 to better gauge customer satisfaction, and in September 2022, customer satisfaction amongst subway riders was 59%, 10 points higher than four months earlier. In November, NYC Transit announced the expansion of its Station ReNEWvation Program to 12 additional stations following work on nine stations in the Bronx completed in 2022. 

“Improving the customer experience is a top priority across the MTA,” said MTA Acting Chief Customer Officer Shanifah Rieara. “Improving the ability of station agents to be where customers are and enhance their experience throughout stations has been a long-standing goal of the MTA, and this unprecedented agreement responds to the changing needs of customers with the rollout of OMNY while maintaining these critical positions in the transit system.” 

“Station Agents play a critical role in assisting customers with access needs,” said MTA Chief Accessibility Officer and Senior Advisor Quemuel Arroyo“As we seek to further enhance service delivery, the new Station Agent role will transform how we engage with our customers and reimagine the customer experience.” 

“Jobs. Jobs. Jobs. This is about protecting the employment of station agents, so they can continue to take care of their families,” said TWU Local 100 Vice President Robert Kelley.“We can’t sit back and watch our members get phased out along with the MetroCard. We are forging a new path with a new role that makes their presence in stations even more vital.” 

The new station agent role will provide customer support out-of-booth through: 

  • Wayfinding throughout the transit system 
  • Assistance for customers with disabilities and seniors 
  • Assistance at fare machines 
  • Enhanced customer service during service disruptions and major planned changes 
  • OMNY guidance and information, including conversion and use 
  • Timely reporting of any issues related to customer amenities, including elevators, escalators, digital signage, Help Points, and turnstiles 
  • Maintenance of a safe and clean customer environment 
  • Reporting of quality-of-life issues 

The MTA will begin to phase in the new station agent role starting in early 2023, with training currently underway on enhanced customer service and OMNY equipment. As the MTA continues the rollout of OMNY in the transit system and to better serve the needs of customers in stations, NYC Transit began filling vacant station agent positions in November 2021. Thus far, 288 station agents have been hired, and the Authority anticipates filling the remaining 235 station agent vacancies through the first half of 2023 to support its enhanced customer experience goals.

 

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Posted by daveklepper on Tuesday, October 25, 2022 2:06 PM
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October 25, 2022
 

The Holiday Fair Returns to Grand Central After Two Years 

 
New York’s Historic Landmark and Transportation Hub Welcomes Back its Celebrated Holiday Fair With Dozens of Unique Vendors

Holiday Fair Returns from Monday, Nov. 14 to Saturday, Dec. 24

Presented by SL Green Realty Corp and AmericanGreetings.com


The Metropolitan Transportation Authority (MTA) today announced the return of New York City’s longest-running indoor holiday fair to Grand Central after a two-year pause. The Holiday Fair this year – presented by SL Green Realty Corp and AmericanGreetings.com – will run for six weeks in the Vanderbilt Hall, beginning Monday, Nov. 14. This year’s fair will feature dozens of unique local vendors and small businesses with a focus on quality craftmanship and products made in New York and the United States. Vendors will sell a diverse mix of giftable items, including men’s and women’s clothing and accessories, original artwork, jewelry, holiday keepsakes and distinctive home décor, self-care products, and endless varieties of handcrafted goods. 

The return of the fair reinforces the city’s progress in retail recovery and upswing overall. It coincides with Metro-North’s continuing ridership growth and a returning abundance of foot traffic through Grand Central Terminal. Grand Central continues to usher in locals, commuters, and visitors in growing numbers each month, and expects an increase of visitors with the return of the fair. 

“Just a few months ago we announced new tenants coming to Grand Central, including the well-known City Winery, and today we are happy to announce the return of the Grand Central Holiday Fair,” said President of Metro-North Railroad and Interim President of the Long Island Rail Road Catherine Rinaldi. “We are thrilled to bring back this enjoyable New York holiday tradition, which showcases the skilled craftsmanship of local vendors and is a sign of New York’s continuing retail recovery.”

The Holiday Fair runs Monday, Nov. 14 through Saturday, Dec. 24, and will operate Monday through Saturday, 10 a.m. to 7 p.m., Sundays, 11 a.m. to 6 p.m. and Christmas Eve from 10 a.m. to 6 p.m. The Holiday Fair will be closed for Thanksgiving. 

For more information and to stay up to date with the Grand Central Holiday Fair and vendors, please visit https://www.grandcentralterminal.com/holiday-fair/ and follow Grand Central Terminal on FacebookInstagram and Twitter

About Grand Central Terminal

Grand Central Terminal is one of America’s greatest transportation hubs and one of New York City’s most iconic buildings. Grand Central Terminal is the terminus of Metro-North Railroad, and home to a number of boutique restaurants, cocktail lounges, a gourmet market, and many specialty shops. By the end of the year, Grand Central’s historic footprint will be expanded with the opening of Grand Central Madison, a 700,000-square-foot terminal and concourse designed to service the Long Island Rail Road (LIRR). LIRR access into Manhattan’s east side is the most transformative expansion of LIRR service in over a century. For more on Grand Central Madison, visit https://new.mta.info/grandcentralmadison. For the latest Grand Central news, reopenings, and operating updates visit https://www.grandcentralterminal.com/hf.
 
 
 
 
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October 24, 2022
 

MTA Votes to Order Hundreds More Cutting Edge R211 Subway Cars

 

Cars Feature Wider Doors, Security Cameras, LED Lighting and Digital Displays 

New Cars to Be Delivered Starting in Early 2025

View Photos of R211 Subway Cars

The Metropolitan Transportation Authority (MTA) Board’s New York City Transit Committee today approved an order for 640 more R211 subway cars, authorizing the full MTA Board to consider the order on Wednesday. 

Qualification testing on the R211s already delivered is underway with passenger service expected by the spring. 

The option, an addition to the base order of 535 cars awarded in 2018, would bring the total number of R211 cars ordered to 1,175, including 75 Staten Island rail cars and 20 cars that feature open gangways. 

These R211 cars, initially planned for the A and C lines and the Staten Island Railway, are a critical part of the MTA's ongoing modernization efforts. They feature 58-inch-wide door openings that are eight inches wider than standard door openings on existing cars. The wider doorways are designed to speed up boarding and reduce the amount of time trains sit in stations. 

The cars also include security cameras, digital displays that will provide information about service and stations, and brighter lighting and signage, slicker bonnet design, among other features. 

"We are thrilled to see customers coming back to the system with increased frequency and our main objective is to provide safe, fast reliable service,” said New York City Transit President Richard Davey. “These modern trains feature wider doorways that will help speed up boarding time, run more reliably and give our riders a more modern passenger experience.” 

"Our commitment to provide the best and most reliable service to our customers is unwavering and this investment is proof of that,” said New York City Transit Senior Vice President for Subways Demetrius Crichlow. “The MTA will deliver on its promise to provide the most efficient, most comfortable, and most modern service in the quickest timeline possible.”

 
 





 

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