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I work for a shortline railroad that runs seasonal passenger trains, and this is a question that is always coming up: when the passengers are around, should we "play the part" and satisfy them with the idea that trains were nice while they lasted, and I'm pretending to be "Mr. Conductor" (damn Ringo Star, even though I love the Beatles!)? Or should we try to get across the message that yes, in fact railroading is a thriving industry that remains crucial to the United States economy? I've found that when I gently try to get the truth across to some inquisitive people they are skeptical, and even somewhat irritated with me for destroying their illusions about trains. My opinion is that we should do our best to make the passengers happy with their surroundings, and let them know that the antique equipment they're riding in is not representative of railroading in 2002; make sure they realize that railroading is for real!
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