I've had two problems on a MacOS 10.6.5 laptop:
1. Inserting the first DVD generated a nice installation window telling me to drag one folder onto another, which caused the machine to copy the first DVD onto the hard drive. At the end of the copying, nothing further happened, so I ejected that DVD and inserted the second. Nothing happened. I manually copied the files inside the Data-TRN/Issues folder on the DVD to the corresponding folder on the hard drive and all the issues seem to be available inside the application, but I wonder whether I lost anything in the process. How is the installation of the second DVD supposed to work on the Mac?
2. The "print" icon generates a dialog box with the usual buttons to print, to preview, or to create a pdf, but when I press a button the dialog box goes away and nothing happens. It's clearly a problem with the Trains application, because other programs can print, and in any case the "preview" and " create pdf" operations are independent of the printer. Have others been able to print on the Mac?
Thanks in advance!
I'm, running Vista. I inserted the 1st disc and that ran OK. I installed to L:\ a USB attached drive not C:\ - parameters were identical simply changed C to L. At the end of that disc it simply finished, no prompts to insert the 2nd disc. I had a look at the 2nd disc but there was no setup file so I decided to run the application that had installed. That bought up a picture, but no prompt that I could see so I clcked the picture which gave me an error - I failed to note the precise error. I tried to continue but I got an error so I cancelled. That also errored. I tried again to cancel - error. And again - error. Then suddenly it started copying PDFs from the DVD. It's finished and the database seems to be complete and it works but I am less than impressed by the installation process.
UPDATED January 21, 2011
Q: Why do I get an error message when I try to recall a favorite?
A. A fix is available, click here for the problem resolution.
Q: When getting ready to install Disk 2 of the Trains Complete Collection, after inserting the disk a dialog pops up on Windows XP saying “Please go to the Control Panel to install and configure system components.”
A: This is a known bug with some configurations and is dependent on when the disk is put into the system. Hitting OK will allow the installation to proceed. You don’t need to go into the Control Panel.
Q: Why doesn’t the scroll bar go all the way to the bottom of the window in the Trains Complete Collection?
A: This is due to the manner in which the application resizes as well as the monitor resolution. The reason that the scroll area does not extend beyond the area is that there is not enough room to fully display the next row of images.
Q: Can I rotate the pages of the magazine?
A: Unfortunately at this time pages cannot be rotated for easier reading on screen. For those pages that aren’t in portrait orientation, you can print the PDF from the Trains Complete Collection.
Q: Some pages appear crooked when printed.
A: Some pages might be slightly skewed and may not align perfectly. This is due to the age and condition of the magazines and the capability of the scanning process.
Q: Why do some of the thumbnails overlap?
A: This is by design and intended to maintain accurate search result representation for those articles that are in the spread format. You can still get to the underlying page by clicking the lower corner.
Q: Can I install the Trains Complete Collection on a network drive?
A: The Trains Complete Collection is not intended to be installed on a network drive or device.
Q: Can I install the Trains Complete Collection on an external drive?
A: Yes, customers have successfully installed the Trains Complete Collection on external drives.
-Matt Quandt Online Content Editor Kalmbach Publishing Co.
Our community is FREE to join. To participate you must either login or register for an account.