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Latest Logistics Today poll regarding rail *service*
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Did you read the comments from rail shippers? <br /> <br />"Our rates increased an average of 40%, and the level of service has decreased by a similar percentage. We have also had our free time for loading cut to less than 24 hours and no free weekends. Verbal complaints registered but fall on deaf ears, yet they say they want the business" <br />= <br />"We expected a major disruption with White Oil by rail out of the Gulf area after last seasons hurricanes, but the service has been slow to return. We also use Canadian National for inbound flour by rail, and its service level is as well as can be expected, but they are drastically cutting services and increasing charges for things they do. We have been cut from 7 day to 5 day per week service. If we do require a switch or placement on the weekends, there is a $2,500 upcharge. This was included with 7 day service, now it costs us an additional $10,000 per month as we must have at least one switch per weekend. " <br />= <br />"They need to improve their overall Services. Increasing the Rates did not improve service. I use them for Export Containers to West Coast and I think their Service is worst. Too many Rail Delay. So, They increased Rates, But, Service is still way off." <br />= <br />"We use the rail quite extensivly to move containers from Montreal and the East Coast. They have reduced the free time to 3 days once the box is grouded. Also we have seen the rates go thru the roof. When you try to talk to them the attiude is take it or leave it." <br />= <br />"They act like they could care less about our business" <br />= <br />"The increase in damage from the cars being humped is unreal. Our product comes out of FT. Worth, Texes to Grt. Falls, Mt. and takes up to 14 days to get here. The rate to ship back has gone from 717.00 to 2300.00 in two months time." <br />= <br />"Origin: New Bedford, MA <br />Destination: Fullerton, CA <br /> <br />Days transit average for 2006 approximate 12.5 <br />2005 14 <br /> <br />Origin: New Bedford, MA <br />Destination: Tampa, FL <br /> <br />Service for 2006 no longer acceptable. <br />extended days in transit." <br />= <br />"WE TRIED TO USE THEIR SERVICES ON CONTAINERS FROM THE WEST COAST BUT FOUND THE SERVICE TO BE POOR AND LACK OF INTEREST IN THE BUSINESS." <br />= <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />[:(][:(]
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