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Murphy - each company has a track access agreement with Network Rail and this system forms part of it. How they pay the fines may vary - i.e. the next time the Agreement is negotiated it maybe reflected in higher access charges. NR also pays the TOC on TOC delay to begin with and then claws it back from the operator later as the passenger franchises are basically asset free shells and if they were liquidated the revciever/ adminstrator would have nothing to sell. IF delays occur on a strectch of track and have no knock on effect anywhere else and were caused by the Train Operator then no penalty maybe paid. I wil have to check on this. When I worked for Canadian National...er...sorry EWS we had a stretch of line in the North West which was ours and nothing else used it; so unless it was an infrastructure fault and caused late arrival at the customers terminal or late presentation at a junction any delay had a nil effect. Incidentally PLANNED engineering work which results in speed restrictions etc is paid for under a entirely different schedule; schedule 4 . IF I were a customer of EWS I wouldn't bloody well care. It is up to the Freight forwarder to manage the relationship; however some of the bigger customers (ex Royal Mail, Powergen and the likes) have a very vested interest in what goes on and they can afford to scrutinize the performance of both infrastructure provider and the haulier. I can remember more than a few times when the Mail got very very exasperated with the antics of Railtrack; one memorable occasion when the then infrasrtucture provider decided on a christmas possession on the Euston Lines blocking the Mail's major terminal at Willesden; without telling EWS or informing the Mail as a courtesy. As you may imagine words were said in various shell likes. If I were a customer I will want a quote and know when my train will arrive. Nothing more then sign the contract. It will be up to the EWS team then to manage thier supplier. I am a signalman in an Absolute Block Area so I just pass em on when the train is asked for. But in major PSB areas then yes; trying to work out the best regulation can cause stress but then that is (partly) what you are paid for.....it is not the MAIN aim of the job. It is to see evreybody and everything safely through your area and that any work done on the track is done safely etc etc etc. SAFETY and working by the Rule Book Brother.
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