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The 20th Century Limited - Did you ride it?
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Never rode it. Wrong part of the country. But I think I got a little taste of it a number of years ago on the WB Lake Shore. Booked into a bedroom on the sleeper out of Springfield. Train pulls in-first thing I notice on the car is the shades all at exactly half mast. Porter gets off--much older African American fellow who knew exactly how to do his job and obviously was extremely proud of it. Got the by-the-book Pullman treatment--this guy was a master. He treated everybody on that car like they were royalty. The car was spotless, and he kept it that way, got the complete tour and demonstration, he was always asking what I needed, and the next morning the shoes were like mirrors. He was absolutely by-the-book, and I know that because Ihave a copy of the book! He made us all feel like we really were on the Boston section of the Century. I think I tipped him a 20, which in those days was still sizeable. <br /> <br />The only other guy who I ever saw exceed that level of service on ATK was the late, great Gus Dixon of 15/16 and 21/22 fame (God rest his soul--hope where he is now he gets the same kind of outstanding treatment he gave all his life! And the same for the gentleman on the Lake Shore, if he has since passed) Both of those guys could make you forget in 10 seconds that the rest of the train was only ATK. They were two of the best salesmen for rail service I ever met in my life. <br /> <br />If only airlines were even half that good![^]
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