Trains.com

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Klein's

27906 views
288 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Saturday, January 27, 2024 9:34 AM

rrebell

Accually the reason all the hobby shops left was the price of real estate, even if you owned the building the land value is massive.  

The monthly rent did in all three of my LHS, and in short order. All three were there one day and gone the next, or so it seemed. All three closed in the same year.

Rich

Alton Junction

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Saturday, January 27, 2024 9:32 AM

ATLANTIC CENTRAL

Those shops you had in your area, part of the reason they are gone, you cannot make a living in this business selling at 20% off unless you are buying most of what you sell direct from the manufacturers at "distributor" prices. 

Back in the day, when Walthers had a lock on everything and everyone, my favorite LHS bought everything from Walthers.

Rich

Alton Junction

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Saturday, January 27, 2024 9:31 AM

rrebell

 

 
ATLANTIC CENTRAL

 

 
richhotrain

 

 
rrebell

Do miss hanging out at train shops 

 

 

One thing that always amused me about "train shops" were the number of old guys sitting on the window sill at the front of the shop, shooting the breeze, so to speak.  LOL.

 

Rich

 

 

 

 

And it is not just model train guys. In the shops I worked in model airplane guys would do the same thing.

Those shops you had in your area, part of the reason they are gone, you cannot make a living in this business selling at 20% off unless you are buying most of what you sell direct from the manufacturers at "distributor" prices. 

Wholesale and distributor pricing has changed some, but contrary to what some think, there is not a big margin in this stuff in any case.

Sheldon

 

 

 

Accually the reason all the hobby shops left was the price of real estate, even if you owned the building the land value is massive. Monthly rent in the downtown area where I lived before moving accross the bay is $6 a square foot now, used to be more. Reason Woolworths went out of buisness is they owned none of their spaces and were on 40 year leases, once the leases were up they were gone.

 

 

No doubt real estate costs are a factor, and that is a reason why many of the remaining shops in this region are in small towns or out in the middle of nowhere, or, have owned their buildings forever.

Just another reason why the value based property tax is a flawed system, but that is a topic for a different forum.

The point remains, you CANNOT run a business of this type on a 20% gross margin - you will loose money.

You NEED to buy your product at a price that allows you to sell most of it at a 40% gross margin, so your real gross margin is 35% or more.

So you can't buy stuff from conventional distributors at 40% off MSRP and sell stuff at 20% off MSRP.

Sheldon

    

  • Member since
    July 2006
  • From: west coast
  • 7,667 posts
Posted by rrebell on Saturday, January 27, 2024 8:40 AM

ATLANTIC CENTRAL

 

 
richhotrain

 

 
rrebell

Do miss hanging out at train shops 

 

 

One thing that always amused me about "train shops" were the number of old guys sitting on the window sill at the front of the shop, shooting the breeze, so to speak.  LOL.

 

Rich

 

 

 

 

And it is not just model train guys. In the shops I worked in model airplane guys would do the same thing.

Those shops you had in your area, part of the reason they are gone, you cannot make a living in this business selling at 20% off unless you are buying most of what you sell direct from the manufacturers at "distributor" prices. 

Wholesale and distributor pricing has changed some, but contrary to what some think, there is not a big margin in this stuff in any case.

Sheldon

 

Accually the reason all the hobby shops left was the price of real estate, even if you owned the building the land value is massive. Monthly rent in the downtown area where I lived before moving accross the bay is $6 a square foot now, used to be more. Reason Woolworths went out of buisness is they owned none of their spaces and were on 40 year leases, once the leases were up they were gone.

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Friday, January 26, 2024 7:13 AM

richhotrain

 

 
rrebell

Do miss hanging out at train shops 

 

 

One thing that always amused me about "train shops" were the number of old guys sitting on the window sill at the front of the shop, shooting the breeze, so to speak.  LOL.

 

Rich

 

 

And it is not just model train guys. In the shops I worked in model airplane guys would do the same thing.

Those shops you had in your area, part of the reason they are gone, you cannot make a living in this business selling at 20% off unless you are buying most of what you sell direct from the manufacturers at "distributor" prices. 

Wholesale and distributor pricing has changed some, but contrary to what some think, there is not a big margin in this stuff in any case.

Sheldon

    

  • Member since
    July 2006
  • From: west coast
  • 7,667 posts
Posted by rrebell on Friday, January 26, 2024 7:09 AM

richhotrain

 

 
rrebell

Do miss hanging out at train shops 

 

 

One thing that always amused me about "train shops" were the number of old guys sitting on the window sill at the front of the shop, shooting the breeze, so to speak.  LOL.

 

Rich

 

 

One of the few places you could find train people, train clubs were mainly clicks out where I live.

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Friday, January 26, 2024 7:04 AM

rrebell

Do miss hanging out at train shops 

One thing that always amused me about "train shops" were the number of old guys sitting on the window sill at the front of the shop, shooting the breeze, so to speak.  LOL.

Rich

 

Alton Junction

  • Member since
    July 2006
  • From: west coast
  • 7,667 posts
Posted by rrebell on Friday, January 26, 2024 6:59 AM

Always been a bottom feeder and Train World was the best when they cleared something out for someone. Kliens was the place to go for Intermountain stuff where you could get the newest at discount before they were gone, got the last one many times there. Do miss hanging out at train shops and train shows, all gone for the most part now. Mall's are going away in a lot of places, been a mall rat from when I was a young adult before they called us that. Now I am mainly a food rat and I just scored my best deal ever on coffie pods, a 22 pack at 3 cents on the $ of Black Rifle.

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Friday, January 26, 2024 6:48 AM

ATLANTIC CENTRAL

Example - Bachmann re-released their USRA 4-6-2 without DCC at a MSRP of $389. I wanted one to convert into a B&O P-6 loco (mainly just a different tender and trailing truck). On Ebay prices ranged from $260 to full retail, withmost wanting about $270. Star Hobby in Annapolis MD, a brick and mortar store about an hour from me, who specializes in Bachmann, had them for $230.

Good example.

Rich

Alton Junction

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Friday, January 26, 2024 6:38 AM

ATLANTIC CENTRAL

There is an irony here that when it was still only a brick and mortar store it was one of the first in the nation to offer discount prices on model trains, way back in the 1960's.

Back then, the owner, Ted Klein, personally rung up every sale, and calulated your 20% discount on a scratch pad. Obviously that changed later on.

Yep, back in the good old days when I had three LHS within a 20 minute driving distance, my first choice was a shop where the owner marked everything at MSRP but then rang up a sale with a 20% discount, just like Ted Klein did. I did almost all of my shopping there but, occasionally, I would something at one of the other two LHS with the same 20% price reduction. I never even considered eBay or other online retailers. But, gone are the good old days, and gone are my three hobby shops.

Rich

Alton Junction

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Friday, January 26, 2024 6:27 AM

richhotrain

 

 
ATLANTIC CENTRAL
 
richhotrain

Klein's (aka Model Train Stuff) claim to fame was availabilty. They always seemed to maintain a decent inventory.

On the downside, there was no discounting, shipping charges were on the higher side, and the wait to receive your order was long.

So, they were replaceable by other online retailers. For that reason, it is hard to mourn their loss.

Rich 

Rich, not sure what you mean about no discounting? Everything I ever looked at on their site was below MSRP, by the typical percentages?

I never used their mail order/online services for reasons I have already explained, so I can only go by what others havesaid about shipping times and costs. 

But did occasionally look at their site, and the pricing always seemed "typical", not always the lowest, but always noticeably below MSRP. 

That said, I agree with your opinion that this is not the end of the world.

Sheldon 

 

 

"Discounting" was a poor choice of words. Yes, MTS priced below MSRP, but so do most other online retailers because manufacturers MSRP almost always seems exhorbitant. My reference to discounting, or a lack thereof, was intended to point out that MTS pricing was "typical" as you point out, nothing special.

 

Rich

 

OK, understood and agreed.

Their business model was based on the idea of balancing depth of inventory with competitive pricing. 

That became more difficult as time marched on.

There is an irony here that when it was still only a brick and mortar store it was one of the first in the nation to offer discount prices on model trains, way back in the 1960's.

Back then, the owner, Ted Klein, personally rung up every sale, and calulated your 20% discount on a scratch pad. Obviously that changed later on.

I don't search the web for the loweest prices, but Trainworld seems to historically be one ofthe lowest - and long before it was a popular business model with others, Trainworld would have true rock bottom closeout sales. Not sure they do that quite as much as they did years ago.

ToyTrainHeaven also seems to have really good prices.

At least for me, living relatively near both of these, their shipping/customer service is fast.

I have placed orders with trainworld in the morning and had them the next afternoon.

Whenever I happen to look on Ebay, at least for the stuff I want, I don't find that many good prices.

Example - Bachmann re-released their USRA 4-6-2 without DCC at a MSRP of $389. I wanted one to convert into a B&O P-6 loco (mainly just a different tender and trailing truck). On Ebay prices ranged from $260 to full retail, withmost wanting about $270. Star Hobby in Annapolis MD, a brick and mortar store about an hour from me, who specializes in Bachmann, had them for $230.

Yes, Bachmann in particular has somewhat inflated MSRP, or maybe not considering Broadway MSRP these days........

But, the fact remains you can always find Bachmann at 35%-40% off MSRP.

Take care,

Sheldon 

    

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Friday, January 26, 2024 5:57 AM

ATLANTIC CENTRAL
 
richhotrain

Klein's (aka Model Train Stuff) claim to fame was availabilty. They always seemed to maintain a decent inventory.

On the downside, there was no discounting, shipping charges were on the higher side, and the wait to receive your order was long.

So, they were replaceable by other online retailers. For that reason, it is hard to mourn their loss.

Rich 

Rich, not sure what you mean about no discounting? Everything I ever looked at on their site was below MSRP, by the typical percentages?

I never used their mail order/online services for reasons I have already explained, so I can only go by what others havesaid about shipping times and costs. 

But did occasionally look at their site, and the pricing always seemed "typical", not always the lowest, but always noticeably below MSRP. 

That said, I agree with your opinion that this is not the end of the world.

Sheldon 

"Discounting" was a poor choice of words. Yes, MTS priced below MSRP, but so do most other online retailers because manufacturers MSRP almost always seems exhorbitant. My reference to discounting, or a lack thereof, was intended to point out that MTS pricing was "typical" as you point out, nothing special.

Rich

Alton Junction

  • Member since
    January 2007
  • 599 posts
Posted by azrail on Thursday, January 25, 2024 11:04 PM

Another example of a UK retail company not understanding the US market. 

  • Member since
    August 2004
  • From: The 17th hole at TPC
  • 2,283 posts
Posted by n012944 on Thursday, January 25, 2024 9:50 PM

Can't say I ever ordered from them, so no loss at my house.  Lombard will still get the majority of my orders, with eBay coming a close second.

An "expensive model collector"

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Thursday, January 25, 2024 9:26 PM

richhotrain

Klein's (aka Model Train Stuff) claim to fame was availabilty. They always seemed to maintain a decent inventory.

On the downside, there was no discounting, shipping charges were on the higher side, and the wait to receive your order was long. 

So, they were replaceable by other online retailers. For that reason, it is hard to mourn their loss.

Rich

 

Rich, not sure what you mean about no discounting? Everything I ever looked at on their site was below MSRP, by the typical percentages?

I never used their mail order/online services for reasons I have already explained, so I can only go by what others havesaid about shipping times and costs. 

But did occasionally look at their site, and the pricing always seemed "typical", not always the lowest, but always noticeably below MSRP. 

That said, I agree with your opinion that this is not the end of the world.

Sheldon

    

  • Member since
    May 2010
  • From: SE. WI.
  • 8,253 posts
Posted by mbinsewi on Thursday, January 25, 2024 8:49 PM

A post on FB, Kliens has ceased to be.  No returns, no nothing 

Mike.

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, January 25, 2024 11:19 AM

Tin Can II

MTS did discount, across all lines, all the time.  It was easy to acquire enough points to earn free shipping, which I enjoyed for over ten years.  Additionally, they had a live inventory so you knew if you ordered something, it was in their warehouse and available to ship. 

 

My comments were meant to be taken in comparison to other online retailers. IOW, there was nothing special about MTS.

Rich

Alton Junction

  • Member since
    March 2021
  • 260 posts
Posted by Tin Can II on Thursday, January 25, 2024 11:12 AM

MTS did discount, across all lines, all the time.  It was easy to acquire enough points to earn free shipping, which I enjoyed for over ten years.  Additionally, they had a live inventory so you knew if you ordered something, it was in their warehouse and available to ship. 

 

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, January 25, 2024 9:29 AM

Klein's (aka Model Train Stuff) claim to fame was availabilty. They always seemed to maintain a decent inventory.

On the downside, there was no discounting, shipping charges were on the higher side, and the wait to receive your order was long. 

So, they were replaceable by other online retailers. For that reason, it is hard to mourn their loss.

Rich

Alton Junction

  • Member since
    February 2018
  • From: Flyover Country
  • 5,557 posts
Posted by York1 on Thursday, January 25, 2024 9:17 AM

Regardless of what happened or who's to fault, it's too bad.

York1 John       

  • Member since
    June 2007
  • 8,892 posts
Posted by riogrande5761 on Thursday, January 25, 2024 7:46 AM

Lots of grist for the forum mill.  It's adios MB Kline/MTS

Rio Grande.  The Action Road  - Focus 1977-1983

  • Member since
    October 2006
  • From: Under The Streets of Los Angeles
  • 1,150 posts
Posted by Metro Red Line on Thursday, January 25, 2024 6:53 AM

rrebell

This all was just another leveraged buyout that went bad, like Toys Are Us or Sears. It just went bad really fast and we don't know when Haltons bought or what their terms were, there have been a lot of companies that got caught in the intrest rate squeese and there are a bunch of companys that are still going to go away out there that are not train related, the bankruptcies have just started.

 



Although, in Toys R Us' case, they are actually making a formal comeback to the physical retail realm with two dozen new stores opening this year:

https://www.nytimes.com/2023/09/29/business/toys-r-us-new-stores.html

  • Member since
    July 2006
  • From: west coast
  • 7,667 posts
Posted by rrebell on Thursday, January 25, 2024 6:19 AM

This all was just another leveraged buyout that went bad, like Toys Are Us or Sears. It just went bad really fast and we don't know when Haltons bought or what their terms were, there have been a lot of companies that got caught in the intrest rate squeese and there are a bunch of companys that are still going to go away out there that are not train related, the bankruptcies have just started.

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Thursday, January 25, 2024 6:00 AM

MJ4562

More likely than any of that would be Hattons had a LOI to buy MTS/Kleins and then backed out after doing due diligence on the operation.  

pure speculation but it makes sense unlike the business tanking within 3 months.  

 

Anything is possible, but about 6 months ago I spoke with a long time aquaintance who was a train show dealer for several decades. He indicated that he was now working for Kleins in a management position and seemed extreemly positive about things there.

Ever since Ted Klein passed away there have been rumors here in the Baltimore area that the family was considering selling the business.

Train show coming up next week, if I make it there I will see lots of people I know in this business. It will be interesting to hear what people in the business have to say.

Sheldon   

    

  • Member since
    February 2008
  • 2,360 posts
Posted by kasskaboose on Thursday, January 25, 2024 5:56 AM

While fun to speculate about what did/did not happen to the place, it's sad to see this vendor go 86.  Similar to others, I had fun visiting their B'more store and still used them when they left.  Having seen this before it doesn't make the moving on process ANY easier, but no point dwelling on the past. 

Found a great and relevant quote from the late, great coach John Wooden: "Dwelling in the past prevents doing something in the present."

Time to find another reputable vendor. 

  • Member since
    October 2005
  • From: Central Texas
  • 365 posts
Posted by MJ4562 on Wednesday, January 24, 2024 9:15 PM

More likely than any of that would be Hattons had a LOI to buy MTS/Kleins and then backed out after doing due diligence on the operation.  

pure speculation but it makes sense unlike the business tanking within 3 months.  

  • Member since
    December 2011
  • 440 posts
Posted by Uncle_Bob on Wednesday, January 24, 2024 7:57 PM

ATLANTIC CENTRAL

 

 
Uncle_Bob

They were able to get orders out very fast last summer, into early fall.  Starting Sept. or so, orders that used to take 3 days to get here in New York often too 7-10 days to ship, plus transit time -- and all was still coming out of suburban Baltimore at that time.  My last order came in 3 separate shipments, including a Mikado I hadn't ordered.  It's a damn shame.  At least we still have a few other vendors (Toy Train Heaven, Lombard Hobby, Trainworld).

 

 

 

Thanks Bob, confirmed my point. Before all this there was no "drop shipping" by MTS. Everything you bought was here in Maryland at their only warehouse.

Sheldon

 

Something definitely seemed off the last few months they existed.  For example, they got something like 30 Bowser Lehigh Valley RS-3's in one day.  They still had 28 about 4:45 PM.  When I went back at 5:30, they were all gone.  Similar things happened with BLI engines: massive quantities of merchandise appeared, then vanished a few hours later, and sometimes reappeared weeks later.  Maybe everything was on the up and up, but such huge swings in merchandise levels made me wonder exactly what was going on with their inventory.

  • Member since
    February 2008
  • From: Potomac Yard
  • 2,767 posts
Posted by NittanyLion on Wednesday, January 24, 2024 4:19 PM

Plus you could still get curbside pickup well after they'd stopped opening the front door and letting you walk around the place. 

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Wednesday, January 24, 2024 3:38 PM

Uncle_Bob

They were able to get orders out very fast last summer, into early fall.  Starting Sept. or so, orders that used to take 3 days to get here in New York often too 7-10 days to ship, plus transit time -- and all was still coming out of suburban Baltimore at that time.  My last order came in 3 separate shipments, including a Mikado I hadn't ordered.  It's a damn shame.  At least we still have a few other vendors (Toy Train Heaven, Lombard Hobby, Trainworld).

 

Thanks Bob, confirmed my point. Before all this there was no "drop shipping" by MTS. Everything you bought was here in Maryland at their only warehouse.

Sheldon

    

  • Member since
    December 2011
  • 440 posts
Posted by Uncle_Bob on Wednesday, January 24, 2024 3:34 PM

They were able to get orders out very fast last summer, into early fall.  Starting Sept. or so, orders that used to take 3 days to get here in New York often too 7-10 days to ship, plus transit time -- and all was still coming out of suburban Baltimore at that time.  My last order came in 3 separate shipments, including a Mikado I hadn't ordered.  It's a damn shame.  At least we still have a few other vendors (Toy Train Heaven, Lombard Hobby, Trainworld).

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Users Online

There are no community member online

Search the Community

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter See all
Sign up for our FREE e-newsletter and get model railroad news in your inbox!