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Trying to figure out if Walthers is lying to me

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  • Member since
    January 2020
  • 2 posts
Posted by railrdjeff on Thursday, January 30, 2020 6:11 PM

Hello Everyone,

      To clarify a few things.  I did purchase these cars on Ebay; however, they were new in the box from a dealer that was selling off their hobby shop.  The boxes were pristine, and unless the seller was a very good liar / counterfeiter, these did come straight from Walthers.  (I'm not sure how Walthers is blameless on an Ebay purchase vice me purchasing from an online or brick and mortar hobby shop.  They are the manufacturer.)  What I am trying to find out is whether this particular car in a set that is advertised as all lighted did or did not have a light set in it.  Since all advertising, instructions, and boxes make the claim, it seem disingenuous that one particular car would not have it without that being noted anywhere.

  • Member since
    August 2006
  • 1,519 posts
Posted by trainnut1250 on Thursday, January 30, 2020 11:06 AM

Jeff,

You might get a more on point repsones if you re-title the thread to something more representative of what you need to know - "Question about walthers passenger cars" or "lighting Walthers passenger cars". Welcome to the forums.

 

Guy

see stuff at: the Willoughby Line Site

  • Member since
    December 2015
  • From: Shenandoah Valley
  • 9,094 posts
Posted by BigDaddy on Thursday, January 30, 2020 9:44 AM

It's possible the seller didn't know.  We had one forum member who bought a AB Santa Fe F7 with sound and they didn't have decoders in them at all. 

Even if Walthers packed the wrong car in the box, I think its the sellers problem, not Walthers.  

Anyway lots of people here have lit their passenger cars so I'm sure you will get some advice

Henry

COB Potomac & Northern

Shenandoah Valley

  • Member since
    January 2008
  • From: Oak Harbor Wa.
  • 148 posts
Posted by Sierra Man on Thursday, January 30, 2020 9:26 AM

I have shopped at Walthers for years. Never had a problem. However, you didn't buy it from them. Sorry to say, but I don't think you can blame them for irregularities in your purchase.

Phil, CEO, Eastern Sierra Pacific Railroad.  We know where you are going, before you do!

  • Member since
    May 2010
  • From: SE. WI.
  • 8,253 posts
Posted by mbinsewi on Thursday, January 30, 2020 9:25 AM

Welcome to the forums.

OK, you bought them on Ebay, and NOT through Walthers, so Walthers probably doesn't really care about your cars, and they did answer your questions on the lighting kit, although it wasn't exactly what you wanted to here.

I know nothing about the cars or the lighting kits.

Don't expect the manufacturer of an item you bought on Ebay, and not through that manufacturer, to give you a quick response.

Maybe you do have to modify the lighting kits.  

Good luck,

Mike.

  • Member since
    December 2004
  • From: Bedford, MA, USA
  • 21,483 posts
Posted by MisterBeasley on Thursday, January 30, 2020 9:17 AM

From eBay?  Was this a new-in-the-box purchase, or was it already used when you got it?

It takes an iron man to play with a toy iron horse. 

  • Member since
    January 2020
  • 2 posts
Trying to figure out if Walthers is lying to me
Posted by railrdjeff on Wednesday, January 29, 2020 9:48 PM

Hello Everyone,

      I'm new to these forums, and I hate to start on a downer, but I'm trying to figure out if Walthers is telling me the truth.  I recently purchased a set of the Walthers Deluxe Passenger Cars on Ebay (PRR Broadway Limited) and when I received them, three of the cars would not light up as advertised.  I figured out that the two with Soundtraxx decoders had to have the lights turned on via DCC loco #3 and one of the option switches.  There was still one car (Chickie's Creek 12-4 Sleeper #920-9262) that didn't light, and upon opening it, I found out that it didn't even have a light board installed.

I contacted Walthers a first time, and they didn't get back to me after about two months, so I just purchased the lighting kit that is listed in the cars exploded assembly (#920-1060).  The kit came in, and I went to install it; however, it doesn't fit into the car because the raised interior sections for the sleeping rooms interferes with it.  I contacted Walthers a second time to see if there was a different lighting kit to fit that car, and they did get back to me to say that some of the kits just don't take lighting or I'd have to cut into the model to make it fit.

I find this hard to believe given that the deluxe set with all cars advertised as lighted had one without lights even though their website, the box, and the exploded diagram say that it is lighted.  Also, I can't find any place else on the internet making this complaint, which also seems hard to believe.

Therefore, I am curious if anyone else has either of the two deluxe sets and whether their 12-4 sleeper car is lighted?

Just frustrated and hoping someone else has these to confirm or deny the story I am getting.

Thanks for listening.

         Jeff

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