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Any word on when the Tsunami will be available?
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Hey guys, <br /> <br />I think that you all need to lighten up here a bit. I know that the wait is frustrating. There are lots of examples in the hobby of products taking a lot longer than advertised to come out. This product is extremely complicated and Soundtraxx wants to get it right. I need to remind folks that there is one other decoder approaching the complexity of the Tsunami out there and I not super impressed with it myself. You all want it to work correctly with your stuff, be easy to program and be reliable right???? They could be like lots of technology companies I could name and release an inferior product and fix it with “upgrades” later, but they have chosen to take the time to get it right. <br /> <br />These guys are not Ford or Microsoft. They are a small company trying to do something big. They are just people…Put yourself in their shoes, this situation must be putting an enormous amount of pressure on them. The Tsunami has had numerous setbacks and delays for a variety of reasons already mentioned in this thread. I’m sure that they must get 100’s of e-mails each week asking them about the Tsunami. Add to this all the other business details that they have to deal with and I’m sure things are completely crazy over there right now. I think that if you look at priorities, you have to put the Tsunami inquiries at the bottom of the list after, product support for stuff that they have sold, sales of existing products, product development, etc…. I would rather that they spend the time working on it and taking care of business than answer the e-mails asking the same old question. What if they don’t know when it will be out? Do they post that on the site?? Will that really be helpful and make everyone feel better? When there is news they will post it. <br /> <br />I’m sure that one might make the argument that they should be more on top of communication, but really how bad is their communication? If you e-mailed them with a problem about something you bought that doesn’t work, How quick is that turnaround time? I bet they are taking care of that stuff and ignoring the “When is the Tsunami coming out” e-mails… <br /> <br />They are caught in a difficult spot, be patient and kind……. <br /> <br />Lastly……. <br /> <br />There is a “gotta have it now” mentality in the hobby sometimes that I find myself falling victim to occasionally. The Tsunami will come out. My shelves are full of products and kits that I had to “have right now” that are still not built. I’m sure everyone here has lots of stuff they could work on while they are waiting….. <br /> <br />My two cents, <br />
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