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I have noticed one trend in particular over here recently - mail order. Two of my LHS have recently started running adverts in MRR magazines and seem to be doing well as a result. Branching out into mail order sales seems to be a good way to grow the business, assuming the store can employ the extra staff they need to run this. Online sales and using eBay are also great tools - there is one large retailer over here that has taken to selling large amounts of equipment on eBay - if they buy non-running locos as part of a collection they put them straight onto eBay as "Restoration projects". I think the growth in online sales will be great for those stores that use the new tools they have available to them, but may cause problems for the stores that do not "keep up". Just my opinion!
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