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I have had the same problem with the last two engines i bought from bachmann,wheel wipers bent not making contact. Both have long departed and there won't be any more spectrum engines on my layout.Also there dcc ready is not dcc ready because you have to elimanate two resistors in the circut board before it will run smoothly. I personely dont want to tear a loco apart and mess with it's electronics, with the cost of todays engines and since i run all dcc spectrum isn't even considered . I would pack it up send it back to bachmann and get a new one.Bachmann has a long reputation for poor quality control on there products,Ashamed because there 4-8-2 and there 2-6-6-2 , and one can not forget that K4 are very sharp loco's Just my three cents worth.
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