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What an interesting thread. I have no problem paying a little extra to buy products from a manufacturer that stands behind its product. After giving up on Athearn as they seem to be moving away from kits to RTR, I think I may have to give them another chance. Sellers (whether it be retailers, manufacturers etc) that stand by their product and truly believe in "customer service" are getting harder to find and those that I find usually get repeat business. Sometimes price isn't the only determining factor.
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