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Ahh that's the problem with customer service theses days. There is none. There are three hobby shps in my area. The first which is a half hour away, is well stocked and the owner is nice he trys to talk you into bigger purchases. I don't have the money to be convinced into buying more, trust me I'm weak willed when it comes to buyinig MRR stuff. the second one is located 10 minutes away and the worker is nice and knowlegable but a bit creepy. One of those folk that if you saw him on the sidewalk at night you would walk on the other side ofo the road. The stock also seems to have been sitting on the shelf for ten years. <br /> <br />Now on to the last one. The downside, pretty bad hours 4;30-7 weekdays 11-3 saturdays closed sundays. But he is very knowledgable and freindly. I have been known to go and keep him company when it's slow and just shoot the breeze. When we both decided too rebuild at the same time we gave advice to each other to make our plans better. He will order you anything out of the walthers catalog with free shipping, he just tags what you want on his next order. When you become a regular he takes off a percent of your total, except markdowns and mags. The last time I was in he gave me a 25% discount. He does this because he knows it's the regulars that keep him in business I've already spent 100 dollars there this week and i still have a DCC system on backorder. It's his little thank you for choosing him over the other three. He also doesn't mind when you find deals elsewhere. He understands there are deals to goood to pass up. I try and buy most of my stuff from him but if I find a deal I will get it. My large purchases I like to go through him also,he seems to givie me the besst deal and then I have a person to talk to if I need to. If your evere near Akron and you want to visit a top notch LHS get in touch wth me and I'll take you over. <br /> <br />Andrew
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