don7 I just received an invoice from FedEx regarding a purchase I made. I paid the Vendor for shipping to Canada from the US. The delivery was made to me by Canada Post, The Vendor's web site indicates shipping is Standard International Shipping. No where on the site do I see a specific reference to Fed Ex. The FedEx Invoice is for $14.09. How can I be indebted to FedEx if there is no mention of them. In the past I ran into these additional FedEx and UPS invoices but then I also knew the shipping was by FedEx or UPS . Once I was aware of this double shipping charges I no longer bought from Vendors using FedEx or UPS. I can not believe that I can be charged if I did not know shipping was by FedEx. and I had allready paid a separate shipping charge to the vendor.
I just received an invoice from FedEx regarding a purchase I made.
I paid the Vendor for shipping to Canada from the US.
The delivery was made to me by Canada Post,
The Vendor's web site indicates shipping is Standard International Shipping.
No where on the site do I see a specific reference to Fed Ex.
The FedEx Invoice is for $14.09.
How can I be indebted to FedEx if there is no mention of them.
In the past I ran into these additional FedEx and UPS invoices but then I also knew the shipping was by FedEx or UPS . Once I was aware of this double shipping charges I no longer bought from Vendors using FedEx or UPS.
I can not believe that I can be charged if I did not know shipping was by FedEx. and I had allready paid a separate shipping charge to the vendor.
Well, Here is an interesting tidbit, along these lines:
I live in rural Upstate NY, in a trailer park. There is a box at the end of the road that is my USPS MAILING ADDRESS. Lets say " Jones Trailer Park BOX 1034"
Then there is my trailer on a lot on our {private} road. Lets say "Lot 263, Smith Road".
Both addresses are on ANYTHING I order, for a reason.
The first reason, is ONLY the box address is OFFICIAL for any type of shipping. It registers on shipping systems. But they get confused when I add the PLAINLY OBVIOUS lot and road name.
The second reason is that they are suppsoed to find the traielr on that lot on that road!
Actually, a third reason is that with both addresses on it, it will HOPEFULLY eventually get to me!
Now, USPS has no trouble finding the trailer to match the box number.
FedEx has no trouble finding the house at "lot 263 Smith Road"
United Parcel Service {UPS},However, CANNOT FIND THE TRAILER! TO top it off, "smith road" is directly off "Jones STREET"...which has a number 263 on it! SO take a WILD guess as to where UPS tried to deliver my packages?????
NOw., For the kicker....I just today went to the USPS post office to get a package that was shipped via UPS, who COULD NOT FIND ME and turned it in to the USPS, so I had to go get it!
Apparently USPS can put a notice in my box addres, but ALSO now can't find the trailer on smith road?
The last package to come UPS plainly said:
Mr. Galaxy/ Jones trailer park box 1034 / Lot 263 Smith Road/ city / state / ZIP.
Our local UPS office, in their wisdom, THinking THEY Knew better than the shipper, slapped a lable on it reading: Mr. Galaxy / 89 Jones Road / city/ state/ ZIP.......!!!!
A completely DIFFERENT address, {and YES, there is an 89 Jones road!!!}. UPS claimed " DELIVERY WAS REFUSED". Well, of course it was, whoever lives at 89 Jones road, knew they were NOT Mr. Galaxy, and don't know where I live. I had to call UPS when I saw that on the tracking listing and COMPLAINED, as I DID NOT refuse pacakge! It never got to me to refuse!. They got it here the next day.
So, now I have the United States Postal Service delivering my PAID for UPS deliveries!!!
I am surprised the USPS didn't charge me a fee to retrieve my package.!
Oh, and I won't even tell you how the address got slaughtered!
Now, I am expecting 2 more packages this and next week, shipped UPS. WANNA BET I have trouble getting them???
Can you say frustrated???
-G .
Just my thoughts, ideas, opinions and experiences. Others may vary.
HO and N Scale.
After long and careful thought, they have convinced me. I have come to the conclusion that they are right. The aliens did it.
Let me see if I understand...
You purchased something in the US and they shipped it to you via USPS parcel post.
Canada Post delivered the package?
Or did you have to go to the post office and pay the $8 brokerage fee plus any taxes owing?
(For starters, CPC wouldn't use Fedex as they own Purolator...)
The package has no stickers from Fedex or any other courier?
This is questionable. If the post office handled the clearance (unless you won the small package lottery) then all your dealings would be with them. Why would they contract the work to a third party?
betamax Let me see if I understand... You purchased something in the US and they shipped it to you via USPS parcel post. Canada Post delivered the package? Or did you have to go to the post office and pay the $8 brokerage fee plus any taxes owing? (For starters, CPC wouldn't use Fedex as they own Purolator...) The package has no stickers from Fedex or any other courier? This is questionable. If the post office handled the clearance (unless you won the small package lottery) then all your dealings would be with them. Why would they contract the work to a third party?
Spot on: Purolater is an arm of Canada Post - - - pick it up at the Post Office the customs and excise fee is pretty low, I can't remember if they deliver to your door if there is a post office near. I got dinged $28.00 when UPS and Fedex delivered to my door on parcels from the U.S. ( they claim it is the fee for them acting as the broker) I'm also noticing many, many times on Ebay the sender will not even send to Canada, so they are losing a very large market, as mentioned above many Canucks will not deal with a sender who uses UPS or Fedex. Stay with USPS and that's the best deal .
Respectfully, you might want to read the whole thread before you comment. The OP indicated in a later post that the package was indeed handled by FedEx in the US.
Sheldon
don7 Well one look at the box the items came in tell the story. The box is marked FedEx Ground and in addition Canada Post. So the item was shipped FedEx in the USA and in Canada, Canada Post delivered it to my door. So, as the vendor does not indicate who they ship by. then it is my fault for not contacting the vendor and finding out who they ship by.
Well one look at the box the items came in tell the story.
The box is marked FedEx Ground and in addition Canada Post.
So the item was shipped FedEx in the USA and in Canada, Canada Post delivered it to my door.
So, as the vendor does not indicate who they ship by. then it is my fault for not contacting the vendor and finding out who they ship by.
Alton Junction
Now that we have established that Fedex was in the mix…
You can do your own brokerage. You just get the forms and go from there. It sure was nice that Fedex never informed the customer that they were doing the brokerage.
Sending things to Canada is easy. Shipping something to the US is a nightmare now.
Another FedEx delivery service is FedEx Smartpost. The seller sends by FedEx, it goes through their system to a certain point, then is turned over to a USPS sorting center, then is delivered to the buyer by the post office. In a recent package to me, the shipment originated in PA via FedEx to Northboro MA, then to a USPS sorting center in Springdield, MA. The package was delivered by my local post office in Maine.
I do not know if they deliver to Canada this way, but it could explain the delivery by the Canada postal system and the invoice from FedEx. Try entering the tracking number into the FedEx tracking system
George In Midcoast Maine, 'bout halfway up the Rockland branch
betamax Now that we have established that Fedex was in the mix… You can do your own brokerage. You just get the forms and go from there. It sure was nice that Fedex never informed the customer that they were doing the brokerage. Sending things to Canada is easy. Shipping something to the US is a nightmare now.
OK, please explain the use of this term "brokerage" as it applies here? What is there to be brokered?
You are shipping a package for god sake, not making a deal to sell a house?
Despite the ability of governments to make the simple complex, it still seems that someone should be able to know and pay ALL the costs at once in advance.
Seems pretty simple to me, package is "mailed" in the US, truck takes it to Canada, transfers it to Canadian "carrier". Canadian carrier delivers package. Shippers quote prices, governments set tariffs, everybody gets a little slice.
Why the "surprise" invoicing? Please explain.
Sheldon, like so many of us in Canada, we learned that FedEx and UPS issued additional invoices to Canadians if the packages were shipped from the US to Canada. The bulk of the fee is their administration fee. The filling out of the paperwork. Hence, most of us will not use them for shipping.
In addition they (FedEx and UPS) do pay the provincial and federal sales taxes based on the indicated value of the item. In my case for this package it was $2.89 in taxes, the rest admin fee.
Most packages coming into Canada from elsewhere are subject to taxes,
Canada Customs intercepts the packages and checks the value of the package and sometimes opens the package as well to see if it is a prohibited item. This is done at random, if the package is opened you are charged an additional fee of $10 - $15.
Canada Customs then does their paperwork and if taxes are to be collected it is done by Canada Post and when the mailman drops off the package he will collect the taxes, if no one is home, the package will go back to the post office and you get a notice of failed delivery, you then go to the Post Office and pay the taxes and you get your package.
When the items are only worth a $100 $150, they (Customs Canada) usually ignore the taxes completely.
The "free" limit for items coming into Canada is only $20 ($60 if it's a gift). Anything valued over $20 is subject to the provincial taxes.
If sent through the postal system, not every package gets inspected - I've had many high dollar items just show up in the mailbox. I've also gotten hit for taxes and handling fee for a $24 item.
If the item is shipped via a courier, EVERY package will be inspected - there's no chance of anything "sneaking" through. If it's valued under $20, it will just show up at your door. Valued over $20, it gets processed. This includes the provincial tax and the brokerage fee (the cost to do the customs paper work) which is not a fixed fee, but one that is calculated based on the value of the package .... which I don't get, paperwork is paperwork.
Courier service from Canada to the US is a bit different in that most all states have a much higher limit - usually $200 - before any import duties / taxes are incurred.
So unless the package has a value of $20 or less, there's no way I will accept courier shipping from the US to Canada.
Mark.
¡ uʍop ǝpısdn sı ǝɹnʇɐuƃıs ʎɯ 'dlǝɥ
ATLANTIC CENTRAL OK, please explain the use of this term "brokerage" as it applies here? What is there to be brokered? You are shipping a package for god sake, not making a deal to sell a house? Despite the ability of governments to make the simple complex, it still seems that someone should be able to know and pay ALL the costs at once in advance.
So you might think, but when it comes to shipping items to Canada and other foreign countries, there is an element of brokerage involved and it is about more than just costs.
Customs brokerage involves the "clearing" of goods through customs barriers. It involves the preparation of documents in addition to the calculation and payment of taxes, duties and excises. You can do it yourself or rely on professional custom brokerage services such as provided by Fed Ex.
Most truly small businesses such as hobby shops have neither the time nor the expertise to peform these customs brokerage services, so they turn the task over to firms like Fed Ex.
Rich
"Brokerage" is the process of processing a package so it can clear customs, plus collecting any taxes or duties owed.
CRA has agents at the main sorting centers that process international mail. Small packages are deemed to be low value, and often ignored (with a few exceptions, such as country of origin). It isn't worth the expense to collect a few dollars in duties and taxes.
Should they assess that taxes or duty is owed, they prepare the proper paperwork, and the package continues to the destination, where the post office will collect the amount owed, plus $8 for their trouble, as they are permitted by law.
Since many brokerage firms charge a fee plus a percentage of the shipment's value, it can be worth your while to get the paperwork and fill it in yourself. Ultimately, you are responsible for any tax or duty owed anyway.
Holy cow!
Remind me never to live in Canada again!
Mark P.
Website: http://www.thecbandqinwyoming.comVideos: https://www.youtube.com/user/mabrunton
Don,
I would bet my RR this is a scam. Throw it away.
I recently bought a $300 item from a trailer supply house and it was delivered to my door (weight 100 lbs or so). I paid the freight when I ordered it. Then I got a bill from "Fed Ex" for $50. I called Fed Ex and they said it was not their bill, not their mailing address, and not even their invoice sequence number.
Call Fed Ex - but get the number online or from the phone book.
ENJOY !
Mobilman44
Living in southeast Texas, formerly modeling the "postwar" Santa Fe and Illinois Central
mobilman44 Don, I would bet my RR this is a scam. Throw it away. I recently bought a $300 item from a trailer supply house and it was delivered to my door (weight 100 lbs or so). I paid the freight when I ordered it. Then I got a bill from "Fed Ex" for $50. I called Fed Ex and they said it was not their bill, not their mailing address, and not even their invoice sequence number. Call Fed Ex - but get the number online or from the phone book.
I wouldn't be so quick to throw it away and conclude that it is a scam.
Most of the Fed Ex fee scams involve email notices of a balance due or an email notification of non-delivery until the balance due is paid.
If the item was delivered to your door and then you receive an invoice from Fed Ex in your regular postal mail, chances are that it is legit.
If it is legit and you don't pay it, Fed Ex will automatically turn it over to a collection agency.
It may well be a scam.................
BUT, as I wrote, CALL THEM UP TO VALIDATE the thing, but get the number from the net or phone book.
It may well be legit.
mobilman44 It may well be a scam................. BUT, as I wrote, CALL THEM UP TO VALIDATE the thing, but get the number from the net or phone book.
maxman mobilman44 It may well be a scam................. BUT, as I wrote, CALL THEM UP TO VALIDATE the thing, but get the number from the net or phone book. This is page 4 of this thread. I believe that somewhere about 11 posts in on the first page the OP says that he has determined that the bill is legitimate. So far as I can determine from reading this thread, the only item in contention is the apparent non-disclosure of the method of shipment and associated costs in the original seller's advertising.
Yes, and your point is?
Hi once again!
I confess I did not read all 4 pages of this thread. So if the OP has validated the thing is legitimate, and he is responsible for shipping, then just pay it. If the seller was vague or had a bunch of fine print, then the buyer just learned a lesson (let the buyer beware!).
If the seller blatantly lied, then that is a whole different matter.
Only the fact that what the OP ordered happened to be a model train makes this even slightly relevant to this forum. Since the invoice was legitimate, the issue is settled. Please move along now, nothing to see here.
--Steven Otte, Model Railroader senior associate editorsotte@kalmbach.com
OK, OK, I'm moving along.
Ken G Price My N-Scale Layout
Digitrax Super Empire Builder Radio System. South Valley Texas Railroad. SVTRR
N-Scale out west. 1996-1998 or so! UP, SP, Missouri Pacific, C&NW.