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Broken Athearn Genesis right out of the box
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<p> I can understand the OP high level of frustration. Yes, shipments do get a rough treatment, everywhere in the world. It is not a China or UPS story alone. When things are getting damaged during transport, the packaging was not as protective as it should have been. This is also a quality issue. And it is the importers responsibility to ensure right packaging in his manufacturing specs and QC routines.</p><p>It is about time that we, the customers, stop finding excuses, why things can be broken or defunct. We have the right to demand quality products for our $$$ .<br></p>
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