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As a retail manager for a large multi-state bicycle shop i saw first hand the good and bad of large business. I now work for a mom-pop single store with an 1.75 mil a year turn over. In the bike bussiness its all about service, customer service, and add on's. THe bikes are just to get you in the door. I make my real money on service and add ons. I also work 3 doors down from Just Trains. THey have a fantastic ton of stuff in that store but i would bet its because they are primarly a mailorder outlet. Still i wouldn't have gone back there again and again unless they had great service. Would i open a hobby shop or bike store, heck no. I've seen plenty of bike stores go out of business because they were run for love, not money. My hobby is my get away, work is for earning money for it. Good luck in what ever you do. Bill
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