Login
or
Register
Subscriber & Member Login
Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!
Login
Register
Home
»
Model Railroader
»
Forums
»
General Discussion (Model Railroader)
»
Tower 55 - Not very impressed with product and less impressed with customer service.
Edit post
Edit your reply below.
Post Body
Enter your post below.
<p>I wanted to share my latest - I spoke to the local hobby shop. They advised me that the best thing I could do at this point is speak to the CEO of Overland, Brian Marsh. </p><p>So I just got off the phone with him. He explained that they, along with other manufacturers are having a very difficult time with linking up to everybodies system. He did agree that the comments made by the rep at the show were not appropriate.</p><p>He is willing to fix or replace the unit as needed and has asked me to confirm the Red Dot # 3 that was mentioned in Daniels reply. He senses that this may have been one of the early units that does not have the upgraded decoder. So when I get home tonight, I will be checking the box and advising him of my finding. </p><p>He also related that there server was hit with a virus and they had not recieved any E-mail the week following the BiG E show - and that is probably the reason that I did not get a reply.</p><p>I will post a follow up when this is all cleaned up and we have a top notch engine to run along with our others. </p>
Tags (Optional)
Tags are keywords that get attached to your post. They are used to categorize your submission and make it easier to search for. To add tags to your post type a tag into the box below and click the "Add Tag" button.
Add Tag
Update Reply
Subscriber & Member Login
Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!
Login
Register
Users Online
There are no community member online
Search the Community
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter
See all
Sign up for our FREE e-newsletter
and get model railroad news in your inbox!
Sign up