Login
or
Register
Subscriber & Member Login
Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!
Login
Register
Home
»
Model Railroader
»
Forums
»
General Discussion (Model Railroader)
»
Tower 55 - Not very impressed with product and less impressed with customer service.
Edit post
Edit your reply below.
Post Body
Enter your post below.
<p>Randy - Perhaps I did not convey the proper message about the ditch lite damage. I only recieved a replacement ditch light, not a replacement Engine. The horn did not appear to be damaged, but rather poorly made. The person in the Tower 55 booth explained to me that the horns are actually brass and can be easily bent. He further related that it is not uncommon for those horns to become bent in the shipping process and that a gentle nudge will restore them to orignal. Hmmmm.... does that mean that an improvement in packing is in order? Anyway, when I looked at the horn upon returning home from the show, it is not bent - it is poorly cast.</p><p>Safety Valve - Hind sight is 20/20 - had I expected Tower 55 to offer this type of support, I would have brought both engines with me to the show and put them on the table and say okay - lets see this $275 engine run as well as this $70 engine! I had not considered the decorder replacement concept - I don't really enjoy the idea of investing more money into my most expensive unit - it certainly may offer some answers to where the problem may be - in the drive or in the decoder.</p><p>To answer your question about what decorder is in the Atlas, I'm not sure - it is the right of of the box as purchased from an Atlas dealer - with no modifications, and is perhaps the best running engine we have!</p><p>Speed curves, decoders, CV values - all great stuff to be able to learn and manipulate. Is it beyond the scope of a rookie -absolutely, but if the rookies don't play the game, they will never become seasoned veterans!</p><p>I have contacted the Hobby Shop we purchased this unit from and are awainting their reply.</p><p>I am hoping that there is a fix available for this engine, as it is a great looking and sounding unit. </p>
Tags (Optional)
Tags are keywords that get attached to your post. They are used to categorize your submission and make it easier to search for. To add tags to your post type a tag into the box below and click the "Add Tag" button.
Add Tag
Update Reply
Subscriber & Member Login
Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!
Login
Register
Users Online
There are no community member online
Search the Community
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter
See all
Sign up for our FREE e-newsletter
and get model railroad news in your inbox!
Sign up