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Please list the following information, it is vital to diagnosing your problem: 1. Brand and specific model of DCC system where problem has occured. 2. Brand of locomotive 3. Custom install of DCC/Sound or Factory 4. Brand of decoder installed in locomotive or if factory installed, mfg model number off of package. 5. Any programming you have done to the locomotive, CV settings you have changed. 6. Is the locomotive new in box or did it have a previous owner. 7. Have you tried a factory reset of the locomotive? Without this information we cannot help you.
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