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IMPORTANT:

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  • Member since
    September 2003
  • From: Louisville,Ky.
  • 5,077 posts
IMPORTANT:
Posted by locomutt on Monday, April 4, 2005 9:23 PM
If you get a letter from Subscription Payments Services in White City,
OR, DO NOT RESPOND TO THEM. Instead, IMMEDIATELY contact
Kalmbach Publishing, and give them the information from the letter.
They (this above named co.) have tried this with me several times.
They will RIP YOU OFF!

PLEASE DO NOT RESPOND TO THEM IN ANY WAY, SHAPE OR
FORM. Instead, IMMEDIATELY contact Kalmbach Publishing and
give them the company's name and address. This company
basically rips you off. Seems to me that they are trying to pull a
fast one over on Kalmbach (and us subscribers). They don't
follow through with anything they say they will.

Being Crazy,keeps you from going "INSANE" !! "The light at the end of the tunnel,has been turned off due to budget cuts" NOT AFRAID A Vet., and PROUD OF IT!!

  • Member since
    July 2003
  • From: North Texas
  • 5,707 posts
Posted by wrmcclellan on Monday, April 4, 2005 9:28 PM
Kalmbach did a similar post on this issue a few months ago. Bob Keller and crew may wi***o place a similar permanent post at the top of the board if this problem is still around.

Regards,
Roy

Regards, Roy

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Tuesday, April 5, 2005 9:32 AM

What I'de like to know is how they got ahold of our addresses in the first place? I would hope that CTT does not give out this info, otherwise how does this scam Co. know that we subscribe to CTT in the first place? I doubt that CTT would sell or give out our addresses, but one never knows.

What does this letter you speak of ask of you?
  • Member since
    February 2004
  • From: Rolesville, NC
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Posted by ChiefEagles on Tuesday, April 5, 2005 9:38 AM
I'm sure they do not.

 God bless TCA 05-58541   Benefactor Member of the NRA,  Member of the American Legion,   Retired Boss Hog of Roseyville Laugh,   KC&D QualifiedCowboy       

              

  • Member since
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  • 305,205 posts
Posted by Anonymous on Tuesday, April 5, 2005 9:49 AM

They probably don't, but it seems now-a-days, you get on a junkmail list just because you take a breath of air.

All too often when you subsribe to something, they'll put you on a mailing list and send you things that they think you'll be interested in.

Ever fill out a warranty registration card for something you've bought, and seen all those survey questions that ask about your hobbies, or how much money you make each year?

The questions have NOTHING to do with the washing machine you just bought, or the new TV you just bought, etc.
They simply want to know which type of junkmail list to put you on.....

  • Member since
    February 2001
  • From: US
  • 338 posts
Posted by waltrapp on Tuesday, April 5, 2005 10:58 AM
It's all of Kalmbach, not just CTT.

I subscribe to OGR, CTT, RMC, and MR. I've been getting these bogus "time to renew" offers from this bogus person/company for, oh, I don't know, 5 or 6 years now. Somehow they know when my CTT and MR subscriptions are due, but I never hear anything for OGR and RMC.

Coincidentally, I just renewed my MR subscription a week ago and just yesterday I received a "special offer" from the bogus person/company for MR!

- walt
  • Member since
    April 2003
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Posted by Anonymous on Tuesday, April 5, 2005 11:34 AM
Hi guys,

Thanks for the alert.

Kalmbach and CTT have used some 3rd party subscription services in the past to increase awareness of our magazines in an effort to find new subscribers. But we don't use an outside company for any renewals. As for this outfit in Oregon, I have no knowledge of it and I wouldn't recommend using it.

If your renewal notice doesn't have CTT's logo on it and your payment address isn't Waukesha, Wisconsin, then you are not dealing with us.

Sometimes readers point out low-price subscription offers on eBay. While it's not illegal for a third party to offer a CTT subscription at a price different than ours, you get what you pay for and you are putting a middle man between us and your subscription.

Thanks,
Neil Besougloff
editor
  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Tuesday, April 5, 2005 12:38 PM
Just wanted to follow up on what Neil said. We in the Circulation Department at Kalmbach are well aware of this company. What they and a handful of other companies around the country are doing is illegal. This problem has also plagued other publishing companies for years, including much larger publishers such as Time, Inc. Despite our best continuing efforts, we and other publishers have been unable to stop the problem.

As Neil said, if you receive a renewal notice from anyone other than CTT or Kalmbach, do not respond. The return address on all Kalmbach renewal notices is actually Milwaukee, Wisconsin (they are processed for us by the bank we deal with directly). You can contact our Customer Service department at 1-800-533-6644, ext. 661 if you have any concerns or questions. Or e-mail them directly at customerservice@trains.com.

Elizabeth Runyon
Group Circulation Manager

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