Texas Eagle VERY late

13861 views
90 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    June 2009
  • From: Dallas, TX
  • 4,548 posts
Posted by CMStPnP on Friday, August 16, 2019 9:11 PM

charlie hebdo
If the attendants cannot or will not keep things clean, 

I think some of them think the duty is beneath them.   I have been on the Texas Eagle where the attendant rarely climbed the stairs and stayed primarily on the upper level the whole time keeping the upstairs restroom clean (because it was next to the attendents room) but ignoring the restrooms on the lower level which of course due to kids in the family bedroom got nastier and nastier.   

Yeah the Amtrak on board attendants a fairly sad with job performance.  In most of the Westin and Marriott hotels I stay in the maid can clean the room and make the bed in about 12-15 min.    Amtrak Superliner Attendent.........watch them, it's like a bad Monty Python skit.    I timed one out of curiousity and she averaged 25 to 35 min per compartment.   She was doing really stupid workflow moves like pull the sheets and walk them to another compartment to dump them, then pull the blankets and do the same exact walk a second time, she left the mattress pads alone but putting the chairs and beds up took another 10 min.    She also kept pausing like it was draining her of energy.   Just unreal.    All that extra time she took was time she couldn't spend with customer service or attending to other passengers.

I've been on other cars where the attendent has a regime and insists they will only put up or put down beds during specific hours and after that it is your tough luck.   Complete silliness and the private railroads you could wake the guy up if you needed something..........apparently not on Amtrak they need their 10 hours time off because well.....who knows why.    Though to be fair if a sleeping car passenger is deboarding at 2 or 3 a.m. I have seen the attendents up and fully dressed as well.....as it should be.

Join our Community!

Our community is FREE to join. To participate you must either login or register for an account.

Search the Community

Newsletter Sign-Up

By signing up you may also receive occasional reader surveys and special offers from Trains magazine.Please view our privacy policy