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Texas Eagle Service Disruption
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<p>On Sunday I asked Amtrak's Customer Service Group what meal arrangements, if any, would be made for passengers on Number 21 and Number 22, who will be traveling by bus between Fort Worth and San Antonio. This morning, Tuesday, July 8th, I got an answer. It is almost unbelievable.</p> <p>The bus will take only eight hours to travel from Fort Worth to San Antonio, so saith the Amtrak Customer Service Representative, or slightly more than nine hours on those dates when the Texas Eagle terminates and originates in Dallas. The CSR said that the bus passengers will be able to get food at Cleburne, Temple, Austin, San Marcos, and San Antonio. Really! </p> <p>The only food to be found at the aforementioned stations comes out of vending machines. Presumably, Amtrak's idea of a meal stop is for the passenger to charge off the bus while it stops at the station, crab a bag of M&Ms, as well as a soda pop, or a similar feast item, and be back on the bus in a jiffy.</p> <p>There is a Subway Shop in the Fort Worth Intermodal Transportation Center. Travel wise passengers may know to get a sandwich there before departing for San Antonio, but a lot of through passengers, I suspect, will not know about it. In any case, unless their idea of a gourmet mean is M&Ms and a soda pop, between Fort Worth and San Antonio the bus passengers are going to have slim pickens. </p> <p>Only a government managed railroad would come up with a response like this! </p>
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