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Amtrak's On-Time Performance
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<p>According to Amtrak, a train is considered "late" if it arrives at its end-point terminal more than 10 minutes after its scheduled arrival time for trips up to 250 miles; 15 minutes for trips 251-350 miles; 20 minutes for trips 351-450 miles; 25 minutes for trips 451-550 miles; and 30 minutes for trips of 551 or more miles. These tolerances are based on former ICC rules. The exception is that all Acela trips, regardless of run length, are considered late if they arrive at their end-point terminal more than 10 minutes after their scheduled arrival time.</p> <p>The statistics presented above would really be dismal, especially for the long distance trains, if the metrics did not have these additional wiggle rooms built into them.</p> <p>At least Amtrak is doing a good job of notifying passengers that their train is running late. On my last five trips, Amtrak has sent me a text message telling me that the train is late, as well as when it is expected to arrive at my departure station. </p>
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