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What's the authority for claiming that Amtrak is not a planning organization?  I have never read anything in its official publications to suggest that it shuns planning. The company develops and publishes five year financial, strategic, and business plans.  In addition, amongst other things, it has generated a vision plan for HSR in the NEC.  Lastly, as per statements in the 2012 Annual Report, Boardman has re-organized Amtrak's management teams so as to hold them accountable for the company's various service lines.  Re-organization by implication connotes some planning. Whether the company is an effective implementer of its plans is another question.
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