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Amtrak has a different mission than the investor owned, freight carriers.  Nevertheless, meaningful comparisons about some aspects of the organizations can be made.  The management structure could be compared to a variety of criteria.  Also, the IT, finance and accounting, treasury, customer service, HR, purchasing, etc. functions could be compared. They tend to be generic.   Amtrak is a government owned monopoly. It cannot be benchmarked easily in the U.S., and cross boarder comparisons are notoriously difficult. The only other inter-city passenger rail operation that I can think of is the Trinity Railway Express, which is a commuter railroad that runs from Dallas to Fort Worth. However, Amtrak apologists might not want to go there inasmuch as the FY11 subsidy for the TRE was 17.31 cents per passenger mile compared to 19.12 cents per passenger mile for Amtrak. Comparing Amtrak to the Great Southern Railway, which operates three long distance routes in Australia, and is an investor owned corporation could be meaningful, but I have not been able to get the Great Southern Railway numbers.
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